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Top Skills:
1. Strong understanding of desktop/laptop/mobile device support principles and practices
2. Excellent communication skills
3. Flexibility to support users in office as well as Factory floor where applicable
Job Description/ Responsibilities:
The Technical support role is pivotal in ensuring seamless end user support within our organization. With a focus on providing exceptional technical assistance, the candidate will manage and resolve End user equipment-related issues efficiently. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service. The position is based in the office, with no travel requirements, and operates during day
Additional Notes:
Client facing role. Requires good communication skill and excellent Customer Support attitude;
Manage inventory of desktop hardware and software, ensuring availability and proper functioning.