Location: San Juan, PR
Salary: $70k a year

Summary:
This position is responsible for managing the entire daily operations of Aerostar parking and car rental contracts. This position works closely with management for searching and developing strategies to achieve new business opportunities. Responsible for managing complaints, claims process and ensure all parking and rental areas meet the safety required standards.
 
Essential Functions:

• Monitors the operations of car rental companies on a daily basis to fulfill any requirement in the airport facilities.
• Analyzes and prepare daily sales report according to the company policies.
• Participates in the budget annual preparation; and responsible for profits and controllable expenses.
• Supports the evaluation of all aspects of the process improvement to keep company efficiency.
• Monitors the daily collections process to prevent any revenue differences.
• Monitors the performance, operation and maintenance of the parking collection automated system.
• Provides and advise employees on best practices of customer service.
• Reports any repair needed of the parking facilities and/or car rental.
• Reports daily sales to the commercial department management.
• Responsible for hiring, training, supervising, counseling, scheduling, evaluating and providing technical assistance and work direction to parking staff.

Qualification Requirements:

• Bachelor’s Degree from an accredited university.
• The position requires five (5) years of related experience.

Required Skills/Abilities:

• Skill in exercising a high degree of initiative, judgment, discretion and decision-making to achieve organizational objectives.
• Skill in analyzing situations accurately and taking effective action.
• Skill in establishing and maintaining effective working relationships with employees and the public.
• Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating policies and procedures.
• Ability to manage a staff conducting a wide variety of functions.
• Ability to assume responsibility and exercise authority over areas of responsibility
• Ability to establish and maintain quality control standards.
• Ability to organize and integrate organizational priorities and deadlines.
• Ability to develop and maintain productive relationships with customers and internal departments.
• Ability to work under pressure and in a deadline oriented operation.
• Ability to adapt easily to change.
• Language skills in Spanish and English. Ability to read and understand instructions, correspondence, and memos. Ability to write complex correspondence and make complex presentations of information, effectively, an individual or small groups of customers and other employees of the organization.
• Work with mathematical concepts such as probability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals skills. Ability to compute rates, proportions and percentages, and draw and interpret simple graphs. Apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to deal with problems involving some variable in common situations.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 70000.00/Yearly.