The Municipalities Relations & Compliance role supports compliance with city, county, and municipal requirements for residential rental properties. This position manages rental registrations, vacant property registrations, Certificates of Occupancy, inspections, renewals, payments, and related documentation. 

The role works directly with municipalities, inspectors, internal teams, residents, vendors, and Accounts Payable to ensure properties remain compliant, registrations are completed on time, inspections are properly coordinated, and property records are accurately maintained in company systems.

Key Responsabilities 

• Research municipal requirements for rental registrations, vacant property registrations, Certificates of Occupancy, permits, and inspections. 

• Complete and submit registration forms, renewal applications, inspection requests, and supporting documentation. 

• Communicate with city, county, and municipal agencies to confirm requirements, follow up on submissions, and resolve pending items. 

• Coordinate inspections with municipalities, residents, field teams, and internal stakeholders. 

• Maintain accurate registration, inspection, expiration, and municipality information in Yardi and other company systems. 

• Track deadlines and prioritize urgent items such as move-ins, violations, expired registrations, and upcoming renewals. 

• Process or request payments for registration fees, inspection fees, penalties, and related municipal costs. 

• Upload and maintain proof of registration, Certificates of Occupancy, agency confirmations, payment receipts, and other compliance documents. 

• Provide timely updates to internal teams and escalate compliance risks when needed. 

Requirements 

Minimum Requirements: 

• High school diploma or equivalent required. 

• Experience in property management, compliance, permitting, municipal processes, administrative support, or real estate operations preferred. 

• Strong attention to detail and ability to manage deadlines across multiple jurisdictions. 

• Strong written and verbal communication skills. 

• Ability to research requirements, follow procedures, and maintain accurate records. 

• Proficiency with Microsoft Office, especially Excel, Outlook, and Teams. 

Preferred Qualifications: 

• Associate or bachelor degree preferred. 

• Experience with Yardi, Salesforce, Jira, SAP Concur, or similar systems preferred. 

• Familiarity with rental registrations, vacant property registrations, Certificates of Occupancy, municipal licensing, inspections, permits, or code enforcement. 

• Experience communicating with city, county, municipal, or government agency contacts. 

Functional Skills: 

• Municipal requirement research and documentation. 

• Registration, inspection, renewal, and payment coordination. 

• Data entry and record maintenance in Yardi and related company systems. 

• Microsoft Excel, Outlook, Teams, and shared document management. 

Behavioral Skills: 

• Organization, follow-up, and prioritization. 

• Professional communication with municipalities, residents, vendors, and internal teams. 

• Problem solving, accountability, and attention to detail. 

• Ability to escalate compliance risks and meet time-sensitive deadlines.