Job Title: Operations Analyst
Location: Fully Remote (EST hours)
Duration: 3.5 Months Assignment (Possibility of extension depends on business need)
Shift/Hours: 40hours/week, Mon- Fri, 8 AM to 5 PM

Scope of Project:  Implementation for Quality Control.
 
Summary:

• The Operations Analyst I acts as an Operations owner or representative on projects which are primarily focused on the continuous improvement of Transaction Services.
• Projects could involve standardization, conversion, productivity, service quality or other strategic issues or documentation related to these areas.
• The job complies with Federal regulations and industry rules including, but not limited to Bank policies and procedures, as well as all job relevant Risk Management and Corporate standards.

Typical Day-to-Day Responsibilities:

• Project scope may encompass other areas within Bank Operations.
• Participates in the identification, developments, and implementation of operational efficiencies for bank operations.
• Researches and applies Customer requirements in the development and enhancement of systems.
• Participates in projects, communicates project status and provides timely escalation of issues to senior management to ensure project objectives are met.
• Provides day-to-day business partner support for Investor and Internal Partners.
• Maintains a working knowledge of Operations processes and acts as a resource for resolving technical or operational issues.
• Trains employees.
• Assists management with the investigation of internal and external audit findings.
• Exams- Prepare and approve initial responses to USCA Exam Management team for audits and regulatory exams, complete required data validation/lookback, etc.
• Issue Management- Drive solutions for identified issues, complete data validation/lookback, ensure Action Plan milestones are met, etc.
• Quality Review Responses- Manage Quality results.

 Skills:

• Strong communication skills.
• Time Management Skills.
• Excellent Writing Skills, Analytical Thinking.
• Problem Solving and Self-Starter.

Must have skills:

• Loss mitigation and Asset management 3yrs.
• Mail merger.
• Reporting (Power apps and SharePoint).
• Must have mortgage experience.
• Need To Be Proficient in All Microsoft Suite Application, excellent writing skills, analytical thinking.
• Financial \ Banking experience with Loss mitigation and Asset management.

Education/Experience:

• Degree/Level of Education: Highschool Diploma.
• Years of Overall Experience: 1 to 3 years related experience.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 48.92/hr.