Title: Field Service Representative 2
Location: Berkeley, MO 63134 (Onsite)
Duration: 6 Months

Physical Requirements:

• Willing and able to travel domestically up to 20% of the time.
• Ability to lift 25 lbs unassisted

Description:

• Provides global technical support of company products at customer sites and client's locations. Supports solutions to emerging customer requirements to ensure product safety, integrity and supportability.
• Monitors customer products status and operational issues. Troubleshoots and resolves product maintenance and operational and/or fleet reliability issues. Assists with support of customer action plans and coordinates resources regarding airplane-on-ground (AOG) or non-mission capable (NMC) situations.
• Assists with engaging company resources to prevent and resolve in-service technical problems. Supports the development and execution of customer support plan, provides technical advice to simple inquiries, and supports ad hoc training.

Required Qualifications:

• Experience with electronics, electronic components, mechanical, and/or mechanical components.
• Experience with parts procurement, inventory management, or logistics.
• Proficiency in MS Excel and MS Word.
• Willing and able to travel domestically up to 20% of the time.

Education/Experience:

• Acquired through advanced technical education (e.g. Bachelor) and typically 2 or more years' related work experience or an equivalent combination of technical education and experience (e.g. Master, 6 year's related work experience, etc.)

Preferred Qualifications:

• Experience as a field service representative
• Experience working in a technical or engineering environment
• Experience in factory equipment or factory automation
• Ability to work effectively and safely in an elevated environment using lifts and ladder platforms
• Ability to move and pack items weighing up to 25lbs unassisted
• Experience with fabrication, soldering, and/or repairs or mechanical or electrical components
• Experience with parts procurement, inventory management, shipping & receiving, and/or international exporting
• Experience with inventory management software
• Experience coordinating and monitoring organizational laboratory compliance standards such as safety or ESD

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 40.00/hr.