Title: Operational Risk Change Manager
Duration: 12 months (Possibility of Extension/Conversion)
Working hours: 9 am-5 pm EST
Office location: Toronto, ON (3x per week in the office)
 
Role Mandate:

• The team is looking to fill a current role under Operational and Non-Financial Risk to support organizational change management for risk requirements.
• The Operational Risk Change Manager is responsible for managing and overseeing the organizational change management for changes from non-financial risk programs and initiatives.

Team Structure:

• This is a small team of 4-5 people.
• There is a high degree of collaboration with the supported business teams and some collaboration within the team, but the work is primarily independent.

Role Responsibilities:

• Lead and own all end-to-end change management activities for assigned initiatives, from initiation through close out, including the delivery of all required change and project artifacts
• Identify and assess change risks associated with strategic, regulatory, process, and technology changes
• Ensure change initiatives comply with the bank’s NFRM (non-financial risk management) framework, policies, and governance standards
• Embed effective risk and control considerations into change design and delivery
• Partner with business, technology, compliance, resilience, and risk teams to provide challenge and guidance across multiple initiatives in parallel
• Support risk governance, approvals, and reporting for material change initiatives
• Ensure projects meet the required deadlines while balancing competing priorities and stakeholder expectations
• Demonstrate agility in understanding and navigating complex risk topics and evolving requirements to inform decision-making and stakeholder engagement

Must Have Skills:

• 6+ years of project management experience
• 4+ years of change management experience
• Experience with risk management
• Post-secondary degree
• MS Office experience
• Excellent written and verbal communication skills, including presentation skills
• Strong problem-solving/analysis skills, with the ability to synthesize complex information into clear, actionable messaging
• High degree of attention to detail
• Collaboration/team skills
• Ability to work effectively in a fast-paced environment with deadlines and shifting priorities

Nice to Have Skills:

• Prosci Change Management Certification
• Project Manager Professional (PMP) Certification
• Previous financial industry experience
• Executive-level communication/presentation experience

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 72.13/hr.