Job Title: Receptionist / Directory Assistant V
Duration: 12 Months (Contract to Hire)
Location: Portland, OR
Shift: 7:00 AM – 4:00 PM
Experience Level: 10+ Years

Requirements:
General computer proficiency, Microsoft Office or similar, comfort learning new software and services.

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Job Description

As the first point of contact for employees, visitors, and vendors, you help create a welcoming, safe, and well-run workplace experience. This onsite role supports front desk operations, employee engagement, meetings and events, workplace administration, and day-to-day site coordination. Success in this role requires strong customer service, organization, communication, and the ability to manage multiple priorities in a fast-paced office environment.

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What will you do?

Front Desk & Workplace Operations:

• Provide continuous coverage for the front desk and serve as the primary point of contact for employees, visitors, and vendors
• Coordinate visitor access, badge creation, and security protocols in partnership with onsite and remote security teams
• Route inquiries, issues, and deliveries to the appropriate teams or employees
• Support workplace requests, tickets, and general site operations
• Maintain visitor security procedures, including visitor log compliance and creation and distribution of security badges
• Partner closely with onsite security to support reception coverage and building security

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Employee Experience & Engagement:

• Plan and coordinate site activities, events, and engagement programs
• Manage weekly site meals for 100+ attendees, including ordering, logistics, and budget tracking
• Create and distribute site communications (announcements, event promotions, updates)
• Foster a sense of community and participation across the office

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Meetings & Event Support:

• Provide concierge-level support for meetings and events, including executive and high-visibility sessions
• Set up and reset rooms and furniture, coordinate layout changes, and ensure readiness of spaces
• Partner with Workplace and AV teams to support successful event execution

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Administration & Reporting:

• Support purchasing activities, including P-Card transactions, invoice tracking, and expense reconciliation
• Track and report on site metrics (headcount, events, tickets, and usage)
• Maintain and update internal tools and platforms (SharePoint, internal pages, etc.)
• Use Microsoft Office and workplace systems to manage communication and coordination

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Safety & Emergency Support:

• Act as a point of contact during onsite incidents or emergencies
• Partner with Workplace and Security teams to support safety protocols and response coordination

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Who are you?

• You are passionate about creating unique engagement activities and fostering a sense of community and belonging
• Customer service-oriented – cheerful, energetic, courteous, and professional
• Flexible and able to manage multiple priorities and adapt quickly
• Organized and able to communicate effectively
• You are proactive and bring a growth mindset and continuous improvement approach

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Minimum Qualifications:

• High school diploma or equivalent
• 10+ years of experience in workplace operations, office administration, reception, hospitality, employee experience, or a similar onsite support role
• Experience coordinating meetings, events, or employee engagement activities
• Experience supporting purchasing, expense tracking, invoices, or similar administrative processes
• Strong verbal and written communication skills
• Proficiency in Microsoft Office applications
• Ability to work independently, manage multiple priorities, and respond professionally to changing onsite needs

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 34.75/hr.