Job Description
Position Title: Resource Specialist
Work Location: Palm Beach (Region G)
Assignment Duration: 3 Months (Possibility to extend or convert)
Work Schedule: 8am-5pm, Monday through Friday. Weekend work may be needed during emergency situations.
Work Arrangement: Remote (Field Vists)
Position Summary:
Helps with assessing member needs and develops or contributes to the development of care plans/service plans for members with care team in accordance with their goals and preferences for various services (e.g., employment, housing, independent living, justice, foster care, and/or community transitions) including the identification and coordination of referral for care/services
Assists with connecting members to local resources for various services (e.g., employment, housing, independent living, justice, foster care), obtaining required documentation and supporting the application process, as needed
Background & Context:
Provides resource support to members and connects members to local resources for various services (e.g., employment, housing, independent living, justice, foster care) based on care/service assessment and plans. Works with leadership to identify the best, most appropriate local resources for member's needs based on industry best practices.
Works closely together as a team cohesively
Key Responsibilities:
• Helps with assessing member needs and develops or contributes to the development of care plans/service plans for members with care team in accordance with their goals and preferences for various services (e.g., employment, housing, independent living, justice, foster care, and/or community transitions) including the identification and coordination of referral for care/services
• Assists with connecting members to local resources for various services (e.g., employment, housing, independent living, justice, foster care), obtaining required documentation and supporting the application process, as needed
• Acts as an available resource for members seeking local resource services support and works with members to determine eligibility and care needs based on assessments and care plans/service plans
• Monitors delivery of care/services and performs follow up to members, caregivers, and/or providers to verify members have been transitioned or have access to the appropriate care/service in a timely manner
• Works with providers, community-based organizations, community stakeholders, and governmental entities to support members and their families and/or caregivers in accessing essential care/services and resources in the local community
• Assists with developing education and training programs for care management staff and providers to improve resource service identification for members in the local community
• Supports with efforts to draft materials and assists in the development of local resource services, policies, and procedures including programs, eligibility lease agreements, advocacy, retention, emergency or temporary housing
• Ensure all resource services information is appropriately documented and up to date
• May conduct telephonic and in-person outreach to locate individuals and families in the community who are hard to reach
• Other duties or responsibilities as assigned by people leader to meet the member and/or business needs
• Performs other duties as assigned
• Complies with all policies and standards
Qualification & Experience:
• Required: Bachelor’s Degree and 2 – 4 years of related experience.
• Years of experience required: 2 – 4 years of related experience.
• Child welfare experience
• Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc.
• Microsoft Office- Outlook, Word, and Excel
• PREFERRED: Health plan experience
• Foster care and/or adoption experience
Working Conditions & Physical Demands (If Applicable):
• Individuals will work from their home and will also be required to go into the field.
• Field visits could include home visits or attending community/agency meetings.
• Does this position require a Driver’s License to complete the necessary job functions for this role: Yes- field visits required
| Education/Certification | Required: Bachelor’s Degree and 2 – 4 years of related experience. | Preferred: | ||
| Licensure | Required: | Preferred: | ||
| Years of experience required: 2 – 4 years of related experience. Disqualifiers: Additional qualities to look for: | ||||
| 1 | Child welfare experience | ||
| 2 | Experience connecting families/children to local resources for various services including employment, housing, independent living, justice, foster care, etc. | |||
| 3 | Microsoft Office- Outlook, Word, and Excel | |||
| | 4 | PREFERRED: Health plan experience Foster care and/or adoption experience | ||
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 25.00/daily.