Job Title: Program Assistant: II
Location: Downey, CA (Fully remote)
Duration: 15 months
Hours: 7 AM - 3:30 PM
Description:

• Support daily operations of assigned programs.
• Maintain program documentation and records.
• Assist with budget tracking and reporting.
• Update program databases and spreadsheets.
• Help organize program-related events.
• Prepare materials for training and outreach.
• Provide comprehensive support to Program Team Leads, Supervisors, and Advisors in the execution of residential and commercial initiatives.
• Process customer requests efficiently and coordinate with external vendors to ensure timely service delivery.
• Assist in the development and refinement of program procedures to enhance operational effectiveness.
• Perform accurate data entry and utilize various computer systems to support program functions; maintain organized and up-to-date filing systems.
• Communicate program-related information clearly and professionally, both verbally and in writing, to internal teams, vendors, and customers.
• Respond to customer inquiries via phone, live chat, and email, ensuring a high level of customer service and satisfaction.

 
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 38.55/hr.