Title: IT Program Manager
Location: Columbia, SC 29203 (Partial Onsite: Tuesday, Wednesday, Thursday Onsite and as needed?)
Duration: 12 months
Hours: 8:30am -5pm - Possible overtime, travel, weekends, off hours.

C2 Eligibility is required

Job Description:
Duties:

• Responsible for overall coordination, status reporting, and stability of project-oriented work efforts.
• Responsible for multiple work efforts of any size, from minimum complexity system/customer impacts to greater complexity system/customer impacts. 
• Adheres to project management processes and methodologies to ensure projects are delivered on time, within budgeted hours, adheres to high quality standards, and meets ISSM expectations. 
• Monitors project plans, assignments and work efforts on a daily basis. 
• Ensures resource needs are assigned appropriately and escalates functional, quality, timeline issues.
• Tracks key project milestones and adjusts project plans to meet the needs of work effort. 
• Responsible for leading the project from inception to final business acceptance and implementation.
• Mentors other project leads and participates in the training and development of staff. 
• 20% Develops and monitors project plans, risk management plans, and project documentation from scope to post implementation. Ensures project documentation and deliverables are complete, on budget, within scope, and in accordance with standards. 
• 20% Identifies items that impact the scope, budget, risk, and resources of the work effort. Monitors resource requirements based on project specifications. Ensures resources are assigned to meet project objectives while managing project hours budgeted. 
• 20% Responsible for the development, execution, and maintenance of project communications. Facilitates effective communications between all parties involved in the project and/or work efforts. This will include meetings, correspondence, status reports and other documentation. 
• 20% Identifies the impact of issues arising from the work efforts and/or resource requirements. Manages the project issues throughout the project life cycle. Communicates the implications of changes to the project scope with senior management and other appropriate parties. 
• 10% Responsible for ensuring all work efforts have appropriate documentation for audit purposes utilizing project methodology standards in accordance with the ISSM. 
• 10% Coaches, develops, mentors other team members. May provide guidance and leadership to staff pertaining to training and department initiatives. May provide oversight for a group of work efforts as requested. May perform peer reviews of project artifacts.

Day To Day: 

• A typical day in this Program Manager role includes managing and updating the program schedule in Microsoft Project, ensuring task dependencies, resource allocations, milestone progress, and critical path impacts are accurately maintained. 
• The role regularly facilitates program ceremonies and team syncs through Microsoft Teams, capturing key actions, decisions, and risks while keeping business and IT stakeholders aligned. 
• The Program Manager also maintains essential program documentation in SharePoint, status reports, intake materials, and governance artifacts. 
• They refresh and validate Power BI dashboards to provide leadership with clear visibility into progress, KPIs, budget performance, timelines, and risk indicators. 
• In addition, they coordinate workflow activities in Power Automate by reviewing demand items and monitoring change requests for accuracy and status. 
• Although not required the role can also involve using Visio or similar tools to create process diagrams, workflows, or visual aids that support clarity across leadership and cross-functional teams. 

Required Skills and Abilities: 

• Exceptional communications (verbal and written) skills with all levels of management and team members. Superior leadership skills in a team or project environment. 
• Exceptional problem solving and conflict management/resolution skills. 
• Highly effective analytical and organizational skills with attention to detail. 
• Excellent understanding of project management principles and methodologies, information systems, business processes, and the key drivers and measures of success for the business unit and the organization. 
• Superior competency in management of resources to meet goals and multiple projects. 
• Highly effective ability to lead multiple multidiscipline, high-performance work teams throughout project life cycle. 
• Advanced ability to negotiate terms and scope of work documents. 
• Advanced ability to prepare and present formal presentations to senior management. 
• Proven ability to manage all phases of work effort from inception to completion. 
• Highly effective strategic thinking skills. 
• Proven effectiveness in conducting analysis of project triple constraints. 

Required Software and Tools: Advanced knowledge of Microsoft Office and project management tools.

Work Environment:
Fast paced, dynamic environment which may require action and response 24X7 to support the technical business needs of the customer and where one must be flexible to changing priorities.

About Team:

• You will join a collaborative PMO team that supports a wide range of strategic and operational projects across the organization.
• The team is responsible for portfolio health, demand intake, governance, and overall program delivery. Projects typically focus on technology modernization, process improvement, and cross-departmental initiatives that drive measurable impact.
• The culture is supportive, transparent, and grounded in accountability, continuous improvement, and strong partnership with business stakeholders.
• This role also offers significant leadership exposure and the opportunity to help shape delivery approaches across the organization.

Education: 

• Bachelor's Degree or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in any major. 

Required Work Experience: 

• 7 years IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams.
• Completion of the client's Training Program for Project Management may substitute for one year of experience.

Required Technologies: 

• Microsoft Project 
• Microsoft Teams 
• SharePoint 
• Power BI 

Nice To Have: 

• Power Automate (workflow automation for notifications, approvals, and reminders) 
• ServiceNow (demand intake, change management, and operational tracking) 
• Visio (process flows, diagrams, and dependency mapping) 
• SDLC (Experience managing projects through a full SDLC lifecycle, including requirements, design, development, testing, deployment, and post implementation support)

Interviews: In Person 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 55.00/daily.