Field Service Technician (Smart Hands)
Spectraforce
Los Angeles, California
3 hours ago
Job Description
Overview
We are seeking experienced Field Service Technician (Smart Hands) to support ongoing network infrastructure upgrades at USC. This role focuses on hands-on installation and support of network switches as part of a large-scale Device-as-a-Service (DaaS) initiative. Work is primarily onsite across multiple USC campus locations and will require flexibility for off-hours scheduling.
This is an active, high-priority need with work expected to continue through the end of the year.
Key Responsibilities
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 25.00/hr.
We are seeking experienced Field Service Technician (Smart Hands) to support ongoing network infrastructure upgrades at USC. This role focuses on hands-on installation and support of network switches as part of a large-scale Device-as-a-Service (DaaS) initiative. Work is primarily onsite across multiple USC campus locations and will require flexibility for off-hours scheduling.
This is an active, high-priority need with work expected to continue through the end of the year.
Key Responsibilities
- Perform switch installations and cutovers in a campus environment
- Provide Smart Hands support for network deployment activities
- Assist with cable management and physical equipment setup
- Conduct basic site assessments as needed
- Work alongside a second technician on installation jobs (2-person teams)
- Execute tasks with a focus on accuracy, speed, and minimal disruption to operations
- 3–5 years of experience in field service, network installation, or Smart Hands support
- Hands-on experience with:
- Network switch installations
- Cable management
- Onsite IT hardware support
- Ability to follow structured deployment instructions with minimal supervision
- Reliable transportation and ability to travel between USC campus sites
- Strong punctuality and dependability
- IT/network certifications (CompTIA Network+, Cisco, etc.) – not required
- Prior experience in higher education or large campus environments
- Experience supporting high-volume network deployments
- Must be highly flexible with scheduling
- Work occurs primarily outside standard business hours, including:
- Evenings
- Overnight shifts
- Early mornings (as early as 5–6 AM)
- Schedule designed to avoid disruption to USC operations
- Role supports ongoing network modernization efforts (switches + APs)
- High-volume switch cutover work expected throughout the year
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 25.00/hr.