Role Title: TSYS QA Lead
Contract duration: 6 months, rolling (Extension Possible) 
Working hours: 9am-5pm EST, additional 2 day furlough for stat holidays
Location: Toronto, ON-2x per week, Tuesday and Thursday, subject to change

Role Mandate:

• The TSYS team under the North American Retail Payments umbrella is looking to add a QA Lead to their team for a rolling 6 month position. The role will own end-to-end QA including planning, execution, defect management, and sign-off for TSYS projects.

Team Structure:

• The team consists of around 20 people, 7-8 onshore and 10-12 offshore. This role is highly collaborative with both the onshore and offshore teams.

Role Responsibilities:

• Owns end to end QA including planning, execution, defect management, and sign off for
• TSYS projects
• Work closely with business partners and vendors
• Manage defect triage, root cause analysis, and drive timely resolution of issues
• Enforce QA standards, test documentation, and compliance with bank policies and regulatory guidelines
• Identify opportunities for automation and process improvements to improve quality and efficiency

Must Have Skills:

• PRIMARY: Strong, recent hands on TSYS experience, including TSYS-TS2 green screen data conditioning and TSYS rewards
• Has previously worked on pricing and interests related TSYS projects involving disclosure group changes, fee updates, and pricing updates
• Has previously led new credit card product launches end to end
• Experience with payment projects
• Experience with card generation, statements, letters & communications
• Experience with digital wallets and tokenization
• Familiarity with FICO TRIAD Customer Manager
• In-depth written and verbal communication skills

Nice to Have Skills:

• TRIAD experience
• Mainframe file handling experience
• Hands on automation experience

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 53.32/hr.