Job Title: Product Support Services Assistant
Location: Whitehouse Station, NJ, 08889
Duration: 3 Months Assignment (potential for temp to perm based on performance)
Work Model: Hybrid (4 in office and 1 WFH)
Shift/Hours: 40hours/week, 8am-5pm EST
 
Summary:

• The role will focus on researching, creating, consolidating, and organizing rates, rules, and exception pages for Small Business products (BOP and Umbrella/Excess).

Job Responsibilities:

• Research, create, consolidate, and organize existing filing documents.
• File and retrieve corporate documents, records, and reports.
• Prepare responses to correspondence containing routine inquiries.
• Prepare reports and other documents as needed as well as status.
• Candidates will be expected to interact with team members and business partners.

Skills:

• Strong skills in Microsoft Suite and SharePoint are essential; direct insurance experience is not required but preferred.
• Previous experience with computer applications, such as Microsoft Word (documents will either be in PDF or Word format), Excel-data entry (familiar with EXCEL as the files could also be in the EXCEL format) and PowerPoint- enter info into PP deck template (need to be able to maneuver and create status reports).
• Comfortable handling a variety of tasks to support the overall effectiveness and efficiency of the project.
• Familiarity with state filing vendor tools, such as Verisk, ISONet, SharePoint, S&P Global, and SERFF is a plus.
• Verbal and written communication skills, multi-tasking, customer service skills, and interpersonal skills.
• Ability to work independently and manage one’s time.
• Ability to keep information organized and confidential.

Education/Experience:

• High school diploma or GED required.
• 1-2 years business experience required.
• Basic P&C (Property and Casualty) insurance knowledge preferred.
• Experience and familiarity with the industry filing process are highly desirable.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 26.85/hr.