Promo Operations Associate
Spectraforce
Holtsville, New York
Remote
4 hours ago
Job Description
Job Title: Promo Operations Associate
Duration: 6 Months Assignment
Location: Remote
About the Team: Our Ads & Promotions Operations team operates at the intersection of e-commerce, marketing, and advertising.
We ensure our promotional and advertising campaigns deliver high-quality experiences for consumers and merchants while driving performance for advertisers.
In this role, you will be directly responsible for managing our promotional & advertising campaigns across our restaurant business by working crossfunctionally with our sales, product and engineering teams.
About the Role
As a Promo Operations Associate, you will support the integrity and scalability of client’s advertising programs by building full-serve promotions, assisting during the QA process and monitoring live campaigns to ensure they reach our customers’ and merchants’ expectations.
In this role, you will… - Own rapid-turn promo campaigns for enterprise and midmarket restaurants
- Partner cross-functionally with our account teams across our restaurant business to ensure campaigns are executed flawlessly
- Navigate a bifurcated campaign management system as we adopt a brand new Ads Manager flow while continuing to incorporate features from our internal legacy software
- Leverage SQL to extract, manipulate, and analyze large datasets to support campaign performance tracking and operational decision-making
- Assist with data entry projects to drive our migration and adoption of Ads Manager
- Work with product and engineering, using data and operational feedback to drive product improvements which directly improve campaign accuracy, efficiency, and the launch new features
- Use new AI-supported tools to create process improvements to drive more efficient workflows with cross-functional teams
You’re excited about this opportunity because you will…
- Operate- You’re not afraid to dig deep into the technical and operational details, troubleshoot issues, and become an expert in new tools and workflows as the company continues to innovate and grow.
- Build- You enjoy building & maintaining processes that improve accuracy, efficiency, and scalability for campaign operations.
- Analyze- You’re comfortable translating complex data into clear, actionable recommendations that improve campaign accuracy, efficiency, and overall business impact.
- Partner- You thrive in cross-functional environments and can collaborate effectively with Sales, Product, Engineering and Marketing teams.
- Manage- You can balance multiple workstreams simultaneously, utilize cutting edge AI-driven tooling, maintain strong organization, and deliver clear and actionable insights.
We’re excited about you because…
- You have 2+ years of experience in scaled ad operations, digital advertising, data entry, or data audit; high growth startup experience preferred.
- You have excellent communication skills, can manage effectively in a matrixed environment and can move quickly to balance and reprioritize campaigns based on changing information.
- You have 2+ years of experience with writing SQL queries, diagnosing data and creating dashboard cross functional partners will utilize
- You are extremely organized and detail-oriented, with the ability to manage high volume in a fast-paced environment while maintaining our best in class quality expectations.
- You have a strong ability to work autonomously to troubleshoot issues, communicate to cross-functional stakeholders, escalate when required, and drive campaign issues to full resolution.
- You’re a self-starter who thrives in changing environments and is eager to expand your skill set.
Nice to haves
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 27.59/hr.
Duration: 6 Months Assignment
Location: Remote
About the Team: Our Ads & Promotions Operations team operates at the intersection of e-commerce, marketing, and advertising.
We ensure our promotional and advertising campaigns deliver high-quality experiences for consumers and merchants while driving performance for advertisers.
In this role, you will be directly responsible for managing our promotional & advertising campaigns across our restaurant business by working crossfunctionally with our sales, product and engineering teams.
About the Role
As a Promo Operations Associate, you will support the integrity and scalability of client’s advertising programs by building full-serve promotions, assisting during the QA process and monitoring live campaigns to ensure they reach our customers’ and merchants’ expectations.
In this role, you will… - Own rapid-turn promo campaigns for enterprise and midmarket restaurants
- Partner cross-functionally with our account teams across our restaurant business to ensure campaigns are executed flawlessly
- Navigate a bifurcated campaign management system as we adopt a brand new Ads Manager flow while continuing to incorporate features from our internal legacy software
- Leverage SQL to extract, manipulate, and analyze large datasets to support campaign performance tracking and operational decision-making
- Assist with data entry projects to drive our migration and adoption of Ads Manager
- Work with product and engineering, using data and operational feedback to drive product improvements which directly improve campaign accuracy, efficiency, and the launch new features
- Use new AI-supported tools to create process improvements to drive more efficient workflows with cross-functional teams
You’re excited about this opportunity because you will…
- Operate- You’re not afraid to dig deep into the technical and operational details, troubleshoot issues, and become an expert in new tools and workflows as the company continues to innovate and grow.
- Build- You enjoy building & maintaining processes that improve accuracy, efficiency, and scalability for campaign operations.
- Analyze- You’re comfortable translating complex data into clear, actionable recommendations that improve campaign accuracy, efficiency, and overall business impact.
- Partner- You thrive in cross-functional environments and can collaborate effectively with Sales, Product, Engineering and Marketing teams.
- Manage- You can balance multiple workstreams simultaneously, utilize cutting edge AI-driven tooling, maintain strong organization, and deliver clear and actionable insights.
We’re excited about you because…
- You have 2+ years of experience in scaled ad operations, digital advertising, data entry, or data audit; high growth startup experience preferred.
- You have excellent communication skills, can manage effectively in a matrixed environment and can move quickly to balance and reprioritize campaigns based on changing information.
- You have 2+ years of experience with writing SQL queries, diagnosing data and creating dashboard cross functional partners will utilize
- You are extremely organized and detail-oriented, with the ability to manage high volume in a fast-paced environment while maintaining our best in class quality expectations.
- You have a strong ability to work autonomously to troubleshoot issues, communicate to cross-functional stakeholders, escalate when required, and drive campaign issues to full resolution.
- You’re a self-starter who thrives in changing environments and is eager to expand your skill set.
Nice to haves
- You have experience editing SQL queries
- You have design experience with industry leading tools such as Figma and Photoshop
- You have experience driving product improvements with product, engineering, and other cross-functional teams
- You have utilized AI tools in the past like Claude, ChatGPT or Gemini to improve and enhance your workflows
- You have experience pulling reports from Salesforce, Sigma, Tableau, or another data
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 27.59/hr.