Position Title: Technical Support Tech I
Assignment Duration: 6 months
Location: New Carlisle, IN
Shift: Comfortable to workdays/nights/weekends as needed (main shifts are M-F or Sun-Wed)

Job Description:

• Responsible for labeling and patching cables to switches and hand off to client customers.
• Start to finish server racks.
• Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
• Responds to telephone calls, email and personnel requests for technical support.
• Documents, tracks and monitors the problem to ensure a timely resolution.

Require Skills:

• May require an associate's degree in a related area and 0-3 years of experience in the field or in a related area.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Works under immediate supervision.
• Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Must Haves:

• Fiber cable and CAT5 and CAT6 cables
• Needs to be able to go up and down ladders easily and be on their feet all day and lift over 40 pounds consistently

Preferred Skills:

• Data center environment experience would be a plus

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 22.00/hr.