Job Title: Field Service Technician
Location: Phoenix AZ 85226
Duration: 3 months Assignment
Shift/Hours: 40hours/week
 
Summary:

• Primarily field technician work being dispatched to customer sites.
• IT Field Technician tasks include driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients.
• The level of support will vary depending on the customer but will include printer, laptop, server, network, and other technology devices.
• We are looking for an experienced Laser Printer Technician with hands-on experience working with Lexmark, HP, Plotter, and Formatter printers and with strong break-fix, hardware repair, and OEM service experience.

Top 2 required skills:

• Hardware repair and hands-on break-fix experience (printers, PCs, POS, etc.).
• Familiarity with ticketing systems.

Work Schedule:

• Monday–Friday, 9:00 a.m.–6:00 p.m. during training.
• Once ready to run calls: Tue-Sat after completing training, 9:00 a.m.–6:00 p.m. (start each day from home).
• No overtime (OT) during training.
• On-call (OC) rotation starts after completing all training and OEM certifications.

 Experience:

• 2–5 years preferred, but we will train the right candidate.

Certifications / Education:

• A+ certification is a plus but not required.
• Lexmark certifications and experience are preferred but not required.
• Experience with Lexmark printer break-fix and equipment installs is a strong plus.
• HP, Dell, and Lenovo experience is also desired but not required.
• Coverage area: Phoenix Metropolitan and surrounding areas.
• Location: Phoenix, AZ 85226

 
Role Expectations:

• The ideal candidate will thrive in a fast-paced environment, demonstrate excellent problem-solving skills, and maintain composure under pressure.
• The technician will be responsible for providing on-site technical support, troubleshooting, and maintenance services to our clients, ensuring that all Service Level Agreements (SLAs) are met within the required 4–6-hour window.
• This role requires extensive driving, efficient routing, and the ability to adapt quickly to changing schedules.

Additional details:

• If contract to hire what is the conversion rate: $21.00/hour
• How many miles per day will the contractor be driving: approximately 50 but in some cases more.
• What radius range should candidates be located from the job location: Phoenix 85226 Metropolitan Area and surrounding area.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 19.50/hr.