Title: Field Service Technician I
Location: Las Vegas, NV 89121
Duration: 3 months  (Temp to Perm)
Shift hours: Monday–Friday, 9:00 a.m.–6:00 p.m. during training, NO OT during training period. • Will there be OC (on call)? On-call (OC) rotation starts after completing all training and OEM certifications • Will there be shift differentials? No

Notes:

• Are you interested in seeing candidates who are submitted over the max? No
• Is this position remote or in person? Remote. Tech will be driving to customer sites to provide in person support.
• What will the primary day-to-day responsibilities entail for this person? See Description field above.
• What are the TOP 2 required skills that candidates must have? Hands-on hardware break-fix repair experience (printers, PCs, POS, etc.), and familiarity with ticketing systems.
• Will there be OC (on call)? On-call (OC) rotation starts after completing all training and OEM certifications
• Will there be shift differentials? No
• How many overall years of experience should this person have? 2–5 years preferred, but we will train the right candidate
• Do they need any specific certifications or education? A+ certification is a plus but not required. Fujifilm Printers certifications and experience are preferred but not required. Experience with Lexmark printer break-fix and equipment installs is a strong plus. HP, Dell, and Lenovo experience is also desired but not required
• If contract to hire what is the conversion rate? $20.00/Hr.
• How many miles per day will the contractor be driving? approximately 50 but in some cases more
• What radius range should candidates be located from the job location? 10-15 miles
• What is the exact work location or city, state, or zip? Las Vegas, NV 89121
• How soon will the candidate review and interviews start? ASAP
• Do you have upcoming vacations or time out of the office? No

Job Description:
We are seeking a skilled Field Technician to provide onsite technical support within a designated geographic area.

Role Overview:
As a Field Technician, you will serve as the primary onsite contact for technical and service-related issues. Responsibilities include troubleshooting, installing, and repairing laser printers, wide-format printers, plotters kiosks, POS systems, and related hardware/software. Collaboration with Level II or Lead Technicians may be required to ensure timely and accurate resolutions.

Key Responsibilities:

• IT Field Technician tasks include driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients.
• Diagnose and resolve issues with printers, plotters, kiosks, and POS systems.
• Install, configure, and maintain hardware and software.
• Perform routine maintenance to optimize equipment performance.
• Deliver clear technical assistance to customers onsite and over the phone.
• Maintain accurate service records and uphold quality standards.

Qualifications:

• Strong knowledge of printers, computer hardware, and software.
• Electromechanical experience a plus.
• Experience repairing laser and wide format printers
• Proven troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities and work independently or in a team.
• Physical capability to lift to 50 lbs.

Role Expectations:

• The ideal candidate will thrive in a fast-paced environment, demonstrate excellent problem-solving skills, and maintain composure under pressure.
• The technician will be responsible for providing on-site technical support, troubleshooting, and maintenance services to our clients, ensuring that all Service Level Agreements (SLAs) are met within the required 4–6-hour window.
• This role requires extensive driving, efficient routing, and the ability to adapt quickly to changing schedules

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 19.00/daily.