Position
Title: Operations Officer II
Duration: 6 months (Possibility of Extension/Conversion based on performance)
Location: Toronto, ON (Onsite – 77 Bloor Street West)
Schedule: Monday – Friday, 8:30 AM – 5:00 PM, Onsite 5 days/week for first 3 months; then 4 days onsite
 
Description:
The Operations Officer II role is part of a back-office team providing day-to-day operational support within Operations & Technology. This position involves processing high volumes of transactions/accounts, ensuring accuracy, meeting deadlines, and maintaining service level standards.
The role requires working in a fast-paced, high-volume environment with a strong focus on attention to detail, organization, and efficiency. The candidate will interact with external partners and handle sensitive customer data while supporting overall operational effectiveness. This is a great opportunity for early-career professionals to gain hands-on experience and grow within banking operations.
 
Responsibilities:

• Process and review assigned accounts daily; approve or reject based on guidelines
• Handle high-volume transaction processing with strong accuracy and efficiency
• Maintain proper reporting and documentation of processed transactions
• Prioritize tasks effectively to meet daily deadlines and service level goals
• Support external partner interactions and resolve queries as needed
• Ensure compliance with internal policies, procedures, and risk controls
• Identify discrepancies or risks and escalate issues appropriately
• Participate in daily team huddles (~15 minutes) and workflow distribution
• Contribute to process improvements and operational efficiency
• Maintain audit-ready records and ensure data accuracy

 
Must Have:

• 1–2 years of experience in banking, financial services, or high-volume operations
• Advanced Microsoft Excel skills
• Strong ability to prioritize work and manage multiple tasks
• Experience with reporting and data handling
• Strong communication skills (verbal and written)
• Strong organizational skills
• Ability to work independently and in a team environment

 
Nice to Have:

• Prior experience in banking or financial institutions
• Exposure to trade processing or financial products (e.g., loans, deposits, FX, money market)
• Knowledge of operational platforms or systems

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 22.89/weekly.