Patient Reported Outcomes Manager
Spectraforce
North Chicago, Illinois
an hour ago
Job Description
Job Title: Patient Reported Outcomes Manager
Assignment Duration: 1 Year
Location: Remote or Hybrid, preference for local candidates
Job Summary:
The Patient Reported Outcomes Management Associate III will drive and manage deliverables across the PRO/ePRO process, from licensing to implementation, ensuring timelines are met and potential trial-specific efficiencies are identified. This role serves as the central point of contact for therapeutic areas within Clinical Program Development (CPD) and provides expertise in PRO/ePRO activities during study start-up.
- This is a highly operational and execution-focused role, not strategy-heavy
- Strong project management and clinical trial experience take priority over direct PRO experience
- Strong clinical trial experience with project management is more important than direct PRO experience
- Exposure or training in PRO/ePRO licensing is acceptable without direct ownership
- Candidates should have stable career trajectories and relevant background; overqualified candidates (~15+ years) may not be a fit
- PhD candidates are generally not preferred for this role
Key Responsibilities:
- Provide expertise and consultation on patient-centered PRO licensing and translation activities across all therapeutic areas within CPD.
- Maintain the Vault PRO Library, including licensing, permissions, MSAs, translation requirements, training requirements, and electronic format specifications.
- Collaborate with PRO owners, outsourcing partners, HEOR, Data Sciences, and clinical teams to facilitate PRO/ePRO implementation.
- Manage vendor contract initiation, translation workflows, project milestones, timelines, and deliverables.
- Provide strategic and technical guidance and training to CPD teams in PRO/ePRO processes.
- Oversee study start-up activities, including receipt/tracking of questionnaires, document uploads in Vault, translation coordination, and finalization of study binders.
- Maintain tracking tools (SmartSheet or equivalent) to monitor progress, timelines, and deliverables.
- Focus on operational excellence, process adherence, and cross-functional coordination.
Qualifications & Requirements:
Education & Experience:
- Bachelor’s degree in a scientific field (Associate degree with relevant experience may be considered)
- Minimum 4 years of global clinical research or project management experience (direct or peripheral)
- Experience in clinical trials is critical; exposure to end-to-end processes (e.g., coordinator, monitor, regulatory) is preferred
- Strong project management skills, including managing timelines, stakeholders, and deliverables
- Knowledge or experience with Patient Reported Outcomes (PRO/ePRO) is preferred but not mandatory
- Understanding of PRO licensing, permissions, or translation processes is a plus
- Competent in standard operating procedures (SOPs) and Good Clinical Practices (GCP)
- Strong organizational, documentation, and analytical skills
- Ability to work with systems such as Veeva Vault and tracking tools like SmartSheet
- Excellent communication skills and ability to coordinate cross-functionally
- Ability to translate tracking data into actionable updates and insights
- Demonstrated ability to build relationships across teams and geographic locations
- Flexible, fast learner, and open to process improvements
- Roles such as Clinical Research Coordinator, CRA/Monitor, Regulatory Coordinator, or similar
- Exposure to licensing or translation processes within clinical trials
- Specialized CDIT/PRO experience may allow consideration with slightly fewer years of experience
Typical Day/Week Activities:
- Manage receipt and tracking of PRO questionnaires
- Upload and maintain documents in Vault
- Coordinate translation workflows and training requirements
- Ensure tracking tools are up-to-date
- Support study start-up activities and ensure documentation completeness before handoff
- Monitor operational deliverables and timelines
Applicant Notices & Disclaimers
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At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 50.00/daily.