Title: Logistics Associate III
Location: Burlingame, CA 
Duration: 12 Months

Role Summary

We are seeking a detail-oriented and proactive Logistics Lead to own the end-to-end inventory lifecycle for our retail network. In this role, you will serve as the central hub between warehouses, retail locations, and technology teams.

Beyond managing daily execution—such as product replenishment and order fulfillment—you will play a critical role in identifying system gaps and driving the enhancement of our logistics tools and internal software.

Key Responsibilities

1. Inventory Management & Procurement

• End-to-End Oversight: Manage inventory integrity across all nodes of the supply chain, ensuring accuracy from the distribution center to the retail back-of-house (BOH).

• Replenishment Strategies: Analyze sales trends and stock levels to execute timely product orders, preventing stockouts while minimizing overstock.

• Demand Planning: Collaborate with Merchandising and Sales teams to forecast needs based on seasonality, promotions, and new product launches.

• Non-Consumable Management: Oversee demo units, display units, supplies, and new store opening kits.

2. Fulfillment & Transaction Support

• Order Lifecycle Management: Monitor daily order flows to ensure correct processing and verification of fulfillment SLAs.

• Exception Handling: Act as the primary escalation point for shipping delays, transaction errors, or receiving discrepancies; coordinate directly with 3PL partners and internal warehouses.

• Performance Monitoring: Track and report on key metrics, including On-Time-In-Full (OTIF) rates and order processing speed.

3. Systems Optimization & Process Improvement

• Tool Enhancement: Act as the "Super User" for the Inventory Management System (IMS) and ERP. Identify bugs or inefficiencies and partner with Tech/Product teams to define requirements for system updates.

• Testing & Rollout: Lead User Acceptance Testing (UAT) for new logistics tools or features prior to organizational rollout.

• SOP Creation: Document workflows and establish Standard Operating Procedures (SOPs) to ensure digital and physical inventory consistency.

Qualifications

• Experience: 3–5+ years in Logistics, Supply Chain, or Retail Logistics Operations.

• Technical Skills: * Strong proficiency in Excel (VLOOKUPs, Pivot Tables).

  • Experience with ERP/IMS systems (e.g., NetSuite, SAP, Shopify, or proprietary tools).

• Soft Skills: Excellent communication skills with the ability to translate operational needs into technical requirements for developers.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 30.92/hr.