Position Title: Service Officer III
Duration: 6 months (Possibility of Extension)
Working Location: Toronto, ON 
Schedule : Monday – Friday, 8:30 AM – 5:00 PM

Job Description:

• Monitor and review all corporate action notifications and circulars on a daily basis from vendors such as DTC, CDS, TSE, Bloomberg, etc. Manual identification of systems that have share positions. Search for second source information to validate. Determine location of main depository and follow up if corporate action event has not been received to finalize timelines for submission.
• Perform thorough & critical analysis of circulars/notification within tight deadlines.
• Identify potential risk of foreign currency exchange on upcoming corporate action events.
• Identify corporate action events with complex tax treatment and forward to tax department for tax analysis prior to receipt of payment.
• Determine restrictions and eligibility of event for Canadian resident shareholders.
• Determine if any documentation is required and submission timelines to the Agent.
• Analyze information received and break down into condensed form for client's notification.
• Identify important information and conditions to be included to assist the client and reduce risk to the firm.
• For corporate action event review for French preference holders and request translation.
• Co-ordinate mailing with Symcor, send email burst to IA,s and set up for web broker upload.
• Create corporate action files and update on-line logbooks
• Respond to inquiries regarding effective notifications
• Communicate effectively with transfer agents and/or companies to obtain effective confirmed information and other corporate action offering material as required
• Update Database/logbooks as required.
• Ensure Reconciliation system items consistently carry current statuses.
• Escalate problem issues to senior.
• Complete sundry duties and/or assigned daily tasks within agreed upon targets.
• Completes required internal courses and cross-training requirements.

Requirements:

• The ideal candidate must have strong written and verbally communication skills
• Must be very good at prioritizing through tight deadlines.
• A self-motivated, detailed oriented and organized individual.
• The candidate should demonstrate sound work ethic, positive attitude, and willingness to learn change and succeed.
• The candidate should be a strong team player as well as work independently with minimum supervision.
• Previous industry experience will be an asset.
• The role is hybrid – candidate will be working from home as well as at our physical location.
• High School diploma with over 5 years of relevant experience or Undergraduate degree and completion of the Canadian Securities Course or other related financial industry course.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 20.94/hr.