Position Summary
We are seeking a versatile, high-impact Business Systems Analyst to join our GTM Business Systems team. This role is critical to the successful launch of new product offers and pricing strategies. You will sit at the intersection of Product Management, Sales Ops, and Finance, acting as the technical architect and execution lead for our "Quote-to-Cash" ecosystem.
The ideal candidate is a CPQ expert who can manage a project timeline, configure complex SKUs, and ensure that our systems provide seamless experience for the sales field.
 
Job Description:

• Acts as the technical architect and execution lead for the Quote-to-Cash ecosystem, critical for launching new product offers.
• Sitting between Product Management, Sales Ops, and Finance, the analyst manages project timelines, configures complex SKUs in CPQ, and leads end-to-end testing.

 
Key Responsibilities

• Offer Architecture & CPQ Configuration: Translate complex pricing strategies and product bundles into functional technical requirements within Salesforce CPQ (or equivalent).
• SKU Management: Build, test, and maintain the product catalog, ensuring all SKUs, attributes, and pricing rules are accurately mapped across GTM systems.
• Project Management: Drive the systems roadmap for upcoming launches, managing dependencies between stakeholders and ensuring "Day 1" readiness.
• End-to-End Testing (UAT): Lead the testing lifecycle for new offers, including scenario testing for discounting logic, contract amendments, and downstream billing integration.
• Stakeholder Alignment: Act as the "translator" between Product Management (who defines the what) and Business Systems (who builds the how).
• Documentation: Create clear system diagrams, process maps, and "Sales Enablement" guides to explain how new offers function within the tools.

 
 
Required Qualifications

• Experience: 5+ years as a Business Systems Analyst, Sales Ops Analyst, or Product Manager within a SaaS environment.
• Technical Mastery: Deep hands-on experience with CPQ platforms (Salesforce CPQ, Ironclad, or Conga) and CRM (Salesforce).
• Pricing Knowledge: Proven track record of managing complex pricing models (subscriptions, usage-based, tiered) and discounting frameworks.
• Analytical Mindset: Expert-level ability to troubleshoot SKU configuration errors and data flow issues between systems.
• Execution Focus: A "builder" mentality—you are equally comfortable presenting a project plan to leadership as you are mapping price rules in a sandbox.
• Preferred Skills
• Experience with Jira/Confluence for project tracking.
• Familiarity with downstream Billing/ERP systems (e.g., NetSuite, Zuora).
• Certification in Salesforce CPQ or Project Management (PMP/Agile).