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Enablement Program Manager, Experiences
Spectraforce
San Francisco, California
Remote

2 hours ago

Job Description

Job Title: Enablement Program Manager, Experiences
Location: Fully Remote
Duration: 12 months Assignment
Shift/Hours: 40hours/week, PST hours

 
Duties:
  • The Supply Enablement team’s mission is to enable Field, Vendor, and Operations teams across Homes, Hotels, Services, and Experiences with the knowledge, skills, and tools to consistently acquire, grow, and retain high-quality supply. 
  • This role is primarily responsible for working closely with the Enterprise Ops and Experiences Leadership team to support our field teams with onboarding, upskilling training, knowledge & content transfer, and role specific tools usage to support best in class acquisitions or account management.
  • You will support various programs across Experiences (Independent, Operator) to ensure that business objectives are enabled successfully in the field to acquire and grow hosts.
  • As the Enablement Program Manager, you will partner with global Experiences team leaders, as well as cross functional partners, on multiple initiatives to drive this fast-growing business line.
  • You should be comfortable with a variety of go to market strategy definitions and execution, familiar with sales methodologies, enablement best practices, sales metrics and cycles and supporting the day to day of the Sales Team and business priorities.
Responsibilities:
  • Work with leadership to develop, execute, optimize and assess enablement programs for Experiences.
  • Provide onboarding and training programs for Experiences acquisitions and acct management teams across the global field organization.
  • Facilitate content creation & coordinate educational content for ongoing training.
  • Develop a toolbox of materials including eLearning, participation guides, worksheets, and videos to support relevant initiatives.
  • Create and update Highspot (or other content management system).
  • Ensure all program documentation is appropriately documented and kept up to date.
  • Gather and relay feedback from Central partners (RevOps) and field organization (Experience Supply) to continuously iterate on the enablement strategy.
  • Own clear communication on the program progress and roadmap.
  • Amplify and facilitate AI powered enablement tools to drive engagement to support upskilling and best in class sales behaviors through coaching (e.g Gong) and practice (e.g. Zenarate or Yoodli).
Skills & Qualifications:
  • Minimum 4 years in an enablement role with success managing complex projects from start to finish.
  • Proven track record as a great cross-functional business partner and ability to lead within a cross-functional environment.
  • Systems-thinker and able to translate strategy to execution across multiple teams.
  • Strong design skills with creative technical ability to leverage AI powered enablement to create and curate compelling, accessible content.
  • Accuracy, timeliness, and attention to detail to land high quality work.
  • Excellent verbal and written communication skills.
  • Experience onboarding new team members and supporting their ongoing learning and development.
  • Proficient in Gsuite, Salesforce, Excel, Highspot, Adobe, Canva Pro, Figma.
 
Applicant Notices & Disclaimers
  • For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 79.31/daily.

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