Position Title: Bilingual Benefit Educator
Work Location: Southern California Market (Los Angeles, CA; San Diego, CA; and Irvine, CA)
Assignment Duration: 9 months
Work Schedule: As needed; minimum 15 hours/week during peak season (August–December)
This position is open to candidates located in Los Angeles, San Diego, and Irvine, CA greater areas.

Position Summary: No guaranteed hours - this position is on an as-needed basis.
This position requires driving responsibilities. Candidates must have their own form of reliable transportation.

Summary
The role of the Benefit Educator is essential to our business's success. As the representative of The Client Group, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Client Group apart from our competitors. In this customer-facing position, you will educate customers about The Client Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs. Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. This is an “as?needed,” variable?hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests).
 
Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective client`s customers
Represent Client at customer events, ensuring a professional and positive image while effectively communicating products, programs, and solutions
Maintain current knowledge in all products, programs, solutions, and initiatives
Follow established guidelines and procedures of customer events as assigned
Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners
Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines
 
Skills:
Bilingual capabilities required
Must be available during peak season (August-December)
Have experience explaining and presenting employer-sponsored benefits and health insurance
Excellent communication and presentation skills
Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego)
Ability to travel to local/remote trainings/meetings as assigned- 75-100% of the time
This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory
Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems
 
Education:
High School Diploma or GED required.
Current and active Health & Life License required.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 28.00/daily.