Position Title: Bilingual Benefit Educator
Work Location: Charlotte, NC & Charleston, SC greater areas. 
Assignment Duration: 9 months
Work Schedule: As needed; minimum 15 hours/week during peak season (September–December)
Note: This position is open to candidates located in Charlotte, NC & Charleston, SC greater areas. 

Position Summary:
The Benefit Educator is responsible for educating customers about The Organization’s products, services, and programs. This includes delivering virtual, onsite, or prerecorded presentations and representing The Organization at customer events, with a focus on enhancing customer satisfaction and demonstrating product knowledge.

Key Responsibilities:
• Lead and deliver virtual, onsite, or prerecorded presentations in group settings for existing and prospective customers.
• Represent The Organization at customer events, maintaining professionalism and positive communication of the organization’s products, programs, and solutions.
• Maintain up-to-date knowledge of all products, programs, solutions, and initiatives.
• Adhere to established guidelines and procedures for customer events.
• Refer customer service inquiries, administrative functions, and billing questions to appropriate internal teams.
• Track and update event meetings, including attendance and insights, via Salesforce.com.

Qualification & Experience:
• Bilingual in English and Spanish (Read, Write, Speak).
• Health & Life License (Required).
• High School Diploma or GED (Required).
• Experience explaining and presenting employer-sponsored benefits and health insurance.
• Excellent communication and presentation skills.
• Proficiency in Microsoft Office (PowerPoint, Word), Salesforce.com, and virtual learning platforms (WebEx, MS Teams, Allego).
• Ability to travel to local/remote meetings and trainings (75-100% of time).

Working Conditions & Physical Demands:
• Must have reliable transportation to travel to customer locations within assigned territory/market.
• Ability to utilize and maintain personal, company-approved devices (smartphone, tablet, etc.).

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 30.58/daily.