Position Title: Lab IT Systems Analyst
Work Location: Worcester, MA (Onsite)
Assignment Duration: 12 months (possibility of extension)

Position Summary
Role Overview: 
This role is responsible for MSI metrics, PVR’s(Periodic validation reviews, spreadsheet validation, collecting business requirements for technology improvements.

Background & Context
This person will also collaborate with the team to ensure the smooth functioning of laboratory systems, instruments, and software, with a strong focus on compliance, data management, and process optimization in a GMP (Good Manufacturing Practice) environment.

Key Responsibilities
• Support daily operations of QC laboratories, including troubleshooting issues with QC instruments and equipment.
• Assist with validation activities and documentation (including SIQ and SOQ protocols) to ensure regulatory compliance.
• Implement, maintain, and optimize excel macros and support spreadsheet validation for streamlined data processing and reporting.
• Coordinate and perform Windows upgrades, PC decommissions and software installations and upgrades for lab and operations computers.
• Provide technical support on eliminating manual processes and support feeding requirements to broader enterprise teams.
• Participate and evolve digital transformation by leveraging operations systems such as SAP, Infor, and MES systems (including POMS).
• Support process improvements and ensure data integrity across laboratory workflows.
• Perform Acronis and Nugenesis software installs on new lab PCs.
• Support the team with OSIPI data historian.

Qualification & Experience
• Experience working in GMP laboratory environments.
• Proficiency in Excel, including macro development and troubleshooting.
• Familiarity with validation processes, SIQ/SOQ documentation.
• Knowledge of QC laboratory instruments and equipment maintenance. Knowledge on windows upgrade, Nugenesis and Acronis.
• Hands-on experience with Windows operating systems and installations.
• Experience with operational software such as SAP, Infor, MES (e.g., POMS).
• Strong problem-solving, communication, and organizational skills.

Preferred:
• Background in life sciences or engineering.
• Previous experience supporting QC labs in pharma, biotech, or related industries.

Additional Information
Qualifications:
• Bachelor’s degree: Degree level qualification in computer science or equivalent relevant discipline [Senior] or respective proven expertise and experience

Cognitive/Business Skills:
• Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
• Requires proven problem-solving skills and the ability to adapt to new requirements.
• Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
• Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
• Requires total commitment to quality and always maintaining a high standard of work.
• Always demonstrates the highest levels of integrity and a strong work ethic.
• Strong communication skills, both verbal and written, are required for the execution of this role.
• Strong interpersonal skills are required.
• Supports the principles of Perfect Performance.
• Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.

Job/Technical Skills
• 3 years plus in IT QC System / Application Support (essential)
• 3 years plus of relevant IT experience (Essential)
• [Senior] 5 years plus of experience in similar / equivalent role within pharmaceutical industry
• ITIL (Essential)
• GAMP (essential)
• Project Management (Desirable), JIRA/agile knowledge
• Waters Empower (Desirable)
• AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
• POMSnet Administration or relevant MES system Administration (Essential)
• Microsoft O365 PowerApps / PowerBi ( Essential)
• AWS/Microsoft certification
• Python/ JAVA skills or any software development and SDLC experience is a plus.
• SharePoint admin experience(Essential)
• Acronis and Nugenesis Knowledge( Essential) 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 55.00/hr.