Job Title: Field Service Technician I (Tech 1)
Location: Reno, NV 89506
Work Type: Remote / Field-Based
Duration: 90-Day Contract-to-Hire
Schedule: Monday – Friday | 9:00 AM – 6:00 PM (1-hour lunch)
On-Call: Yes
Travel: Local travel required (50–200 miles daily)
Conversion Rate: $23.50/hr upon full-time hire

Job Overview

We are seeking a Field Service Technician I to provide on-site technical support to clients in the Reno, NV area. The technician will be responsible for maintaining, troubleshooting, and repairing desktops, laptops, servers, printers, and network-related equipment at client locations. This role requires strong technical troubleshooting skills, customer service focus, and organizational abilities.

The position is a 90-day contract-to-hire opportunity, with the potential for permanent conversion based on performance.

Key Responsibilities

• Travel to client locations to maintain, analyze, troubleshoot, and repair desktops, laptops, servers, printers, and basic network equipment.

• Provide technical support and issue resolution for hardware-related problems.

• Perform installation, maintenance, and repair of IT equipment at customer sites.

• Diagnose and troubleshoot technical issues across multiple systems and devices.

• Maintain accurate documentation and service records for completed work.

• Ensure compliance with service level agreements (SLAs) and meet customer deadlines.

• Maintain strong customer service and communication while supporting clients onsite.

• Coordinate with internal teams and dispatch systems to manage daily service requests and scheduling.

Required Skills

• Basic knowledge of printers, laptops, desktops, servers, and networking equipment.

• Strong troubleshooting and technical problem-solving skills.

• Good administrative and organizational abilities.

• Strong customer service and communication skills.

Qualifications

• 2+ years of technical support or IT-related experience preferred (not required).

• CompTIA A+ Certification required within 6 months of hire.

• Valid driver’s license and reliable vehicle required.

• Must be able to travel locally to client sites (50–200 miles daily).

• Ability to pass background check and drug screening.

Additional Details

• Candidates must be located within 25 miles of Reno, NV.

• Position requires local travel for daily dispatch assignments.

• Must be comfortable working independently while supporting multiple client locations.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 19.59/hr.