Position Title: Care Manager (RN)
Work Location: Member-Facing - Region 8 - Charlotte, Collier, DeSoto, Glades, Hendry, Lee, and Sarasota
Assignment Duration: 3 Months with a possibility of extension or conversion
Work Schedule: M-F 8 AM-5 PM
Work Arrangement: Field-based, member-facing

Position Summary: This position will be with the Enhanced Care Coordination team for the Children’s Medical Services plan within The Organization. This team serves medically fragile children aged through 21 years. Specifically, this team primarily serves members with private duty nursing services in the home.

Background & Context: While the team serves members throughout the entire state of FL, we are very close-knit and collaborative. We communicate with one another frequently, sharing resources and supporting one another daily. Leadership is highly engaged and approachable. We are a very positive, family-centered team. We pride ourselves on excellence and hold all staff highly accountable for exceptional quality of their work, time management, and documentation. Leadership and peers alike support one another to promote teamwide success.

Key Responsibilities:

• Making phone calls to parents of members to collect information to complete annual assessments, monthly required update call, a monthly face-to-face visit and if visit declined a second monthly call or a virtual visit replaces it.
• Calling DME companies and providers if a parent states a problem.
• Managing difficult parents at times, responses to escalations and/or complaints as needed.
• Monthly regulatory reporting compiling updates obtained on each member of their caseload.
• Complete all required calls/contacts/visits or calls in place of visits, collect assessments on time, compile monthly information regarding member status into an assessment called an ECC note that is required by end of month.
• Teams meeting or a phone call with the PDN agency every 6 months to review the care plan agency has provided.
• Great documentation needed, education provided.

Qualification & Experience:

Candidate Requirements
Education/Certification	Required: ASN			Preferred: BSN
Licensure	Required: RN			Preferred: N/A
Years of experience required: Per contract, 2 years of Pediatric experience is required   Disqualifiers: Poor documentation, poor communication skills, poor time management skills, inexperience with technology, limited pediatric experience.   Additional qualities to look for: RN that has hospital experience in Pediatrics, PICU, or NICU; home health experience with pediatrics. Prior case management experience is helpful. Computer skills, including understanding of Microsoft programs (Word, Outlook, Excel).
Top 3 must-have hard skills stack-ranked by importance		1	2 years Pediatric RN experience
		2	Field visits required
		3	Computer literacy

Position is offered by a no fee agency. 
Location : Florida 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $40.00/hr.