Job Title: Customer Service/Contact Center - Facility Coordinator, Admin Services Facilities
Duration: 3 months
Location: Hartford, CT
(In office position, Monday through Friday, 8 AM - 5 PM. Possible temp to perm)
 
Summary:

• As Facility Coordinator, you will be responsible for the accurate and effective execution of day-to-day activities involving workplace services and Administrative duties, to include invoice processing, employee badging, conference room set-ups, and light facilities tasks.
• You must be well organized and be able to take direction, work independently, and be proactive.
• You must be able to lift 25-50 lbs.

Duties and Responsibilities:

• New Hire onboarding process.
• Employee Badges/Access Parking Cards/Forms.
• Review HR reports for new hires and terminations
• Manage on-site building service requests.
• Accomplish service work safely if knowledgeable and possible.
• Schedule relocations and reconfigurations with the appropriate technicians (SFI, McPhee, etc.) with Site
  Manager's request and approval.
• Schedule and assist with the execution of conference room set-ups and configuration requests.
• Supervise onsite vendor technicians with service work and frequently follow up with technicians while they
  are on-site to ensure no questions arise or that no additional assistance is needed.
• Respond to Service Now requests, track & assist in resolving on-site issues (ie floor access, parking,
  climate, and lighting).
• Track Service Now Requests/Terminations, Access requests.
• Submit weekly MAC reports and distribute to IT and Mailroom Services
• Process Terminations timely and completely.
• Conduct monthly audits of the security badge system and parking cards. Email building management and LAZ
  for removal and building access.
• Monitor and respond to the facilities Operations email box and respond to requests.
• Inventory Office Supplies and order replacements as needed.
• Processing incoming invoices for payment.
• Ensure accuracy and communicate inaccuracies with the provider and the Site Manager.
• Process and submit invoices accurately.
• Respond to and manage issues involving inaccurate payments.

 
Additional Responsibilities

• Must be able to learn new computer operating systems and processes.
• Represent the Facilities department in a friendly, courteous, and appropriate manner
• Assist the Site Manager as requested

Education:

• High School diploma or GED or minimum Associate degree in lieu of required experience. - Minimum
  Required

Experience:

• 2 - 3 Years of administrative services and/or office clerical experience that directly aligns with the specific
  Responsibilities for this position. (Required )

 
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 23.00/hr.