Title: Business Systems Analyst 
Location: Remote
Duration: 12 Months

Overview

• The Business Systems Analyst (BSA) will support client’s enterprise Identity & Access Management (IAM) transformation. This includes:
• WIAM migration activities (metadata and certificate updating, coordination with client applications, etc)
• PingFederate to PingOne Advanced Identity Cloud (AIC) modernization
• Access governance improvements (who has access to what, and why)
• Cross?platform identity initiatives spanning Security Services
• This role bridges business needs and engineering delivery by ensuring work is clearly defined, well documented, properly tracked, and delivered with strong testing and governance.

Support identity initiatives that commonly require:

• SAML certificate lifecycle coordination
• SAML = Security Assertion Markup Language (a standard for single sign-on)
• Coordinating certificate rotation across multiple applications, environments, and vendors
• Tracking owners, dates, dependencies, and cut over steps in structured trackers (e.g., Excel)
• SAML connection migration planning and execution support
• Helping move Identity Provider (IdP) connections from legacy federation to modern platforms
• IdP = Identity Provider (system that authenticates users)
• Migration readiness and execution tracking
• Requirements capture, integration mapping, status reporting, and risk/dependency management
• Documentation at scale
• Maintaining living runbooks and migration guidance in Confluence
• Keeping Jira work items audit-ready with clear ownership and due dates

Key Responsibilities

• IAM Program & WIAM Migration Support
  • Support engineering teams migrating PingFederate connections to PingOne Advanced Identity Cloud (AIC) and Microsoft Entra ID
  • Entra ID = Microsoft’s cloud identity service (formerly Azure AD)
  • Track milestones and deliverables across workstreams, including:
  • Certificate updates and expirations
  • RBAC updates
  • RBAC = Role-Based Access Control (access is granted by role)
  • Compliance-driven tasks and evidence
  • Coordinate dependencies across multiple IAM workstreams to prevent bottlenecks
  • Conduct impact analysis of technology changes on business processes and IAM systems
  • Provide system and business process support across multiple IAM program engagements
• Business Analysis & Delivery Coordination
  • Plan, elicit, capture, analyze, and validate requirements for IAM initiatives:
  • Business requirements (what is needed)
  • Functional requirements (what the solution must do)
  • Technical requirements (how it integrates and operates)
  • Document and assess current-state IAM processes, integrations, and access models
  • Maintain rigorous Jira notes including:
  • Ownership, due dates, constraints, risks, dependencies, and decisions
  • Maintain accurate, iterative Confluence documentation for all IAM projects
  • Assist with data models and interface specifications where needed for IAM systems
  • Log system and process changes using approved change management tools (e.g., FastTrack)
  • Ensure IAM changes are properly tested before deployment
  • Coordinate UAT and functional testing
  • UAT = User Acceptance Testing (business confirms the solution meets needs)
• Meeting & Stakeholder Management
  • Facilitate discussions between engineering, security architecture, business stakeholders, and program leadership
  • Support collaborative system and data design sessions with users and technical teams
  • Coordinate meetings responsibly (e.g., avoid conflicts with Agile ceremonies)
  • Summarize meetings with clear action items and track accountability
  • Present complex IAM options and tradeoffs in a clear, decision-supporting way
• ???Quality, Documentation & Governance
  • Ensure IAM changes and access-control updates are properly authorized by management
  • Handle confidential identity-related information professionally and securely
  • Support compliance needs, including IAM controls, audit readiness, and certificate expiration management
  • Ensure documentation is clear, complete, current, and aligned to corporate standards
  • Adhere to corporate policies, procedures, and IAM governance requirements

Requirements

• Core Experience (Required)
  • Proven experience (1+ years) as an IT Business Analyst / Business Systems Analyst supporting complex corporate environments
  • Extensive experience with large scale migrations or updates across multiple organizations and third party vendors
  • Hands-on experience with IAM concepts and platforms, such as:
  • Federation and SSO
  • SSO = Single Sign-On (one login for multiple apps)
  • SAML and certificates
  • RBAC
  • Directory technologies (e.g., LDAP/AD concepts)
  • Strong understanding of SDLC and testing methods
  • SDLC = Systems Development Life Cycle (plan → build → test → deploy → support)
  • Demonstrated ability to manage and track multiple simultaneous workstreams with high attention to detail
• Technical & Analytical Skills (Required)
  • Strong Excel skills for tracking plans, owners, timelines, and dependencies
  • Ability to review/analyze data sets and system outputs; familiarity with ODBC is a plus
  • ODBC = Open Database Connectivity (standard way to connect to databases)
  • Ability to produce process documentation that is structured and easy to follow
  • Strong experience with Scrum/Agile delivery tools (e.g., Jira and Confluence)
• Behavioral & Professional (Required)
  • Strong stakeholder management and the ability to influence with data-driven reasoning
  • Highly organized multitasker with attention to detail
  • Energetic, engaging, and collaborative working style
  • Demonstrates professionalism and ethical conduct in all interactions
• Education / Background
  • BA/BS in Business, Computer Science, or related field OR equivalent experience (e.g.,
  • 10+ years comparable experience)
  • Compliance familiarity (security, audit, access control) strongly preferred
  • Prior experience in Identity & Access Management, Security, or similar field

Products & Tools (Required vs. Nice to Have)

• Required (Day 1 Readiness)
  • Jira (work tracking, user stories, acceptance criteria)
  • Confluence (documentation, runbooks, migration guidance, decision logs)
  • Servicenow (ticketing and request flows)
  • Excel (tracking owners, dependencies, milestones, certificate rotations, cutover plans)
  • SAML / certificates (baseline understanding of certificate rotation impacts and coordination)
  • Working knowledge of at least one identity platform:
  • PingFederate (legacy federation) and/or
  • PingOne Advanced Identity Cloud (AIC) and/or
  • Microsoft Entra ID
• Nice to Have (Accelerators)
  • Visio / Miro (process flows, integration diagrams)
  • Splunk familiarity or other log query experience
  • SharePoint (document management / collaboration)
  • Microsoft Project / Project Server (formal project plans and dependencies)
  • Change management tooling (e.g., FastTrack)
  • Scripting familiarity (e.g., Python) for light automation or data validation
  • eCommerce domain exposure (rare, but beneficial in some integration scenarios)

Certifications (Preferred vs. Nice to Have)

• Preferred
  • Security/IAM adjacent certification (any of the below are helpful)
  • CISSP
  • Security+ (baseline security knowledge)
  • Identity-focused training/certificates (Ping/Microsoft identity learning paths)
• Nice to Have
  • CBAP / CCBA (IIBA Business Analysis certifications)
  • CBAP = Certified Business Analysis Professional
  • CCBA = Certification of Capability in Business Analysis
  • Agile certification (CSM, PSM, or equivalent)
  • CSM = Certified ScrumMaster
  • PSM = Professional Scrum Master
  • Cloud fundamentals (Azure fundamentals or similar)
  • Testing certifications (ISTQB or equivalent)
  • ISTQB = International Software Testing Qualifications Board

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 45.00/hr.