Title - Customer Service Rep III
Location- Atlanta, GA 30354
Duration - 12 months assignment

Responsibilities:

• Answer telephone call inquiries.
• Responsible for researching and resolving complaints to ensure customer retention and satisfaction.
• Maintain support for the Flight Attendant Virtual Support Center.
• To issue loaner devices (to avoid departure delays), trouble shoot operating system and application issues, track and document device compliance and provide in-the-moment support from a myriad of categories – to our 22K flight attendants.

Qualifications:

• 8+ years

 
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 18.80/hr.