Job Title: Community Operations Specialist II
Duration: 9+ Months
Location: Remote (EST preferred)

Summary:
The main function of a technical community manager is to maintain and improve the overall health of the community, with a firm focus on providing technical and educational support.

Job Responsibilities:

• Build relationships with creators and share knowledge in how to design and build compelling worlds and games through documentation, playtesting, feedback and open discussion
• Help to maintain and grow a healthy and engaged community, sharing important messages, answering questions, trouble-shooting problems, and moderating/managing potential conflict
• Providing technical and educational support to the Horizon creation community
• Working with the community to identify, triage, and report bugs and other issues
• Monitor and moderate community activity in all channels
• Work with events managers to promote community relations
• Opportunity to get involved in livestreams, online and real-life events

Skills:

• Verbal and written communication skills, customer service and interpersonal skills.
• Experience in a community management role
• Experience with making 2D and 3D games using typescript and 3D assets
• Experienced in working with LLMs and prompt engineering
• Basic understanding in growth and community engagement.
• Basic knowledge of media production, communication and dissemination techniques and methods

Education/Experience:

• Bachelor’s degree in computer science, communications, or related field preferred.

Must-Have Skills:

• Previous UGC games experience – they would understand 3D content and scripting
• LLM and prompt engineering familiarity
• Community Management/Engagement Experience
• Verbal and written communication skills, customer service and interpersonal skills.

Nice-to-Have Skills:

• Enthusiasm for UGC games and game development education
• Basic knowledge of media production, communication and dissemination techniques and methods

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 33.00/hr.