Job Title: Training Lead (L&D Development Specialist III?)
Duration: 9 months
Location: Remote (any time zone EST/CST/MST/PST)
 
Summary
This role as a Training Lead is responsible for enabling business leads and end-users to effectively utilize Workday business process modules and custom client solutions. This position requires a technical understanding of complex, business-specific Workday processes, as well as the ability to translate complex business processes into clear, engaging training experiences and materials.
 
Responsibilities

• Develop a deep understanding of complex, business-specific Workday business processes and modules, including custom configurations, integrations and ongoing enhancements.
• Lead interactive, hands-on training, demos and enablement sessions for business leads and end-users across the client, focusing on Workday business process modules and custom client solutions.
• Design and create polished and easy-to-understand training materials, including quick reference guides, short-form instructional videos and step-by-step process documentation tailored to the client’s business needs and a diverse set of audience groups.
• Translate complex business processes and adapt facilitation and content to suit diverse audience groups including Retail Operations.
• Customize HRIS/systems training as needed for domain-specific requirements.
• Partner with business owners, HR, technical teams and change management to proactively identify training needs and deliver solutions.
• Collaborate with large cross-functional teams and confidently surface conflicts, duplication risks, and readiness gaps early, providing options for resolution.

 
Required Qualifications

• 7+ years experience in training, learning and development and/or instructional design.
• Experience facilitating Workday technical training sessions for business teams and end-users.
• Deep knowledge of Workday modules, with the ability to quickly learn and master custom client solutions.
• Exceptional communication and presentation skills.

 
Preferred Qualifications

• Background in retail training, with understanding of retail business processes.
• Experience leveraging AI for training, learning and change management.
• Familiarity with the client’s internal tools and knowledge management practices is a plus.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 52.70/hr.