Job Description
Job Title - Advisor Onboarding, Transition & Operations Specialist
Duration - 12 Months (possibility of extension)
Work type - Hybrid – 3 days per week (Tuesday, Wednesday, Thursday)
Location - White Plains, New York, United States
Role Overview:
This role is held at Client, a Fortune 100 Company and its Agency distribution system is the lifeblood and key differentiator of client, where dedicated individuals like you provide vital support to our field force. We are seeking an Advisor Onboarding, Transition & Operations Specialist to ensure a seamless and efficient onboarding process for experienced agents, registered representatives and financial advisors joining our organization, by coordinating all aspects of the transition plan.
In this role, you’ll guide experienced insurance agents, registered reps and financial advisors through a smooth transition to the firm, managing all logistics of individualized transition plans supporting them from onboarding to full operational readiness, creating and delivering an exceptional advisor experience while upholding compliance and operational excellence.
Our client culture has laid the foundation for over 180 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy of stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance.
As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others.
What You’ll Do:
- Support Field Recruiting activities by providing guidance on candidate compatibility, eligibility, qualifications, and alignment with company standards
- Partner with General Office Contracting to prepare and process Experienced Professional contract packages, ensuring accuracy, efficiency, and adherence to required timelines.
- Build strong relationships with incoming rep-advisors, connecting them with clinet subject matter experts to explore products, platforms, and solutions that support their business goals.
- Coordinate closely with client Broker-Dealer and Wealth Advisory teams to analyze rep-advisors’ business mix, develop customized transition plans, and manage execution through full onboarding and operational readiness.
- Provide logistical support to the Business Transition Lead by developing individualized transition plans and identifying all key components required when moving to a new firm and/or Broker-Dealer.
- Develop and implement action plans to proactively resolve issues during transitions, partnering with internal teams and external stakeholders to ensure smooth execution.
- Collaborate with Development Managers to schedule, prepare, and deliver training for rep-advisors on products, services, procedures, and policies; maintain and distribute training guides as needed.
- Deliver best-in-class customer service throughout the transition process, responding to requests from management, internal partners, and rep-advisors.
- Prepare and maintain dashboards, trackers, and status reports to monitor progress, identify risks, and escalate issues as needed.
- Compile and summarize data-driven insights to inform program efficacy and required enhancement reviews.
- Maintain and continuously enhance knowledge of industry trends, internal programs, and client product offerings
Required Skills:
- Bachelor’s degree and/or equivalent professional experience
- 5–7 years (willing to entertain 4 years) experience in the financial services or insurance industry; Series 6, 63, 65 or 7 license is a plus or equivalent knowledge.
- Professional experience in operations, project coordination, or similar role
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Experience working with Experienced Financial Professionals or Financial Advisors and ability to clearly articulate information related to the career.
- Advanced proficiency in Microsoft Office, with particular strength in Excel, PowerPoint, and OneNote.
- Self-starter with a proactive, solutions-oriented mindset, strong sense of ownership and ability to manage multiple priorities in a fast-paced environment.
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 45.00/hr.