Title: Warehouse Operator
Location: Saint-Laurent, QC
Duration: 4+ Months
Shift: Please ensure candidates are available for ALL shifts
Anticipated shift is night, but candidates must be open to other shifts based on availability:
Night (22:45 to 06:55, Sunday to Friday)
Evening (14:45 to 22:55, Monday to Friday)
Day (06:45 to 14:55, Monday to Friday)
 
Job Summary:

• Must ensure compliance with quality standards by following GMP regulations, corporate policies, and compliance standards during operations.
• Ensures quality compliance by implementing and maintaining GMP regulations and corporate policies and conformity standards throughout operations where applicable.
• In accordance with established policies, directives, procedures, manufacturing and packaging instructions, and in compliance with Good Manufacturing Practices, health, safety and environmental prevention measures, and the business procedures/processes at Montreal site, the main responsibilities of the warehouse operator include: receiving, preparing, and supplying raw materials, components, bulk and finished products, as well as ensuring their distribution.
• Tasks also include all cleaning, receiving, sampling, handling of components, bulk and raw materials, and distribution duties.

 
Major Responsibilities:
All tasks are performed according to established policies, directives, procedures, manufacturing and packaging instructions, Good Manufacturing Practices, and health, safety, and environmental protection measures, as well as site business processes.
 
Level 1
(The Level 1 operator will perform a combination of the following tasks)

1. Operating material handling equipment (Walkie, Gerber, Counterbalanced, Dock Stocker)
2. Pallet reversal
3. Pallet washing
4. Maintenance and care of work tools and equipment
5. Unpacking and cleaning of equipment
6. Handling of goods
7. Material labeling
8. Material packing and pallet packing
9. Verification and identification of equipment
10. Physical inventory counts
11. Delivery of goods (pallet movement)
12. Truck loading and unloading
13. Truck inspection and verification
14. Waste and recycling movement
15. Printing weight sheets
16. Manual documentation
17. Basic computer transactions (including VL31N)
18. Participation in continuous improvement initiatives
19. Training colleagues
20. Participation in team committees if required (e.g., HSE, operational excellence, CCM, special projects, job evaluation)
21. Training follow-up tasks (updating curricula, associating modules, updating procedures)

Level 2
(May perform Level 1 tasks occasionally)
(The Level 2 operator will perform a combination of the following tasks)

1. Operating turret forklifts for standard or push-back pallet racking
2. Order assembly (Export, Packaging, Bulk, Raw Materials, MRPO, Subcontractors)
3. Confirming receipt of goods in the system (MIGO)
4. Shipment confirmation in the system
5. Inventory management
6. Managing batch status
7. Ordering non-inventory equipment
8. Pharmaceutical waste management and transactions
9. Return merchandise management
10. External warehouse management
11. Gas and chemical management
12. Shelf-pack label printing
13. Cycle count reconciliation
14. Complex computer transactions and data entry
15. Material sampling
16. Verifying equipment and instruments are suitable and within calibration
17. Verifying acceptance criteria and comparing results to established limits
18. Stopping activities and notifying management in case of issues
19. Quality verification and documentation during sampling
20. Performing basic analyses during sampling
21. Training colleagues
22. Participation in team committees if required
23. Training follow-up tasks

Level 3
(May perform Level 1 and 2 tasks occasionally)

1. Coordination of receiving and shipping subcontractor orders
2. Priority management and execution follow-up
3. Coordination of colleague schedules and vacations
4. Task observations
5. Order verification and approval
6. Inventory control (packaging, shipping, supplies)
7. Reporting and documentation
8. Inventory adjustments and discrepancy investigations
9. Traceability for destruction records
10. Coordination of cycle counts
11. Management of internal and subcontractor orders
12. Coordination of forklift fleet and operator training
13. Implementation and follow-up of forklift inspections
14. Participation in performance evaluations
15. Team mobilization
16. Facilitator and team resource
17. Support to achieve operational objectives
18. Work and resource coordination
19. Problem anticipation and resolution
20. Close collaboration with supervisors
21. Communication of expectations
22. Coaching team members
23. Ensuring information transfer between shifts
24. Soliciting team ideas
25. Training colleagues
26. Participation in committees and training follow-up

 
Diploma / Experience Required:

• High school diploma or equivalent
• Successful theoretical and practical forklift operator training
• Valid Class 5 driver’s license
• Knowledge of GMP (asset)
• 2 years of experience in the pharmaceutical or related field (asset)
• Mechanical and computer skills

Problem Complexity and Decision Making
Levels 1 to 3 – Very Frequent

• Work planning and priority management
• Anticipating needs to prevent stock shortages
• Decision-making regarding product quality and integrity
• Problem solving
• Priority-based decision-making

Levels 2 and 3 – Frequent

• Space management
• Coordination with departments
• Production prioritization
• Workload assessment

Level 3 – Frequent

• Initiative and creativity
• Resource prioritization and people management

Initiative and Organizational Skills

• Managing priorities
• Reporting equipment deviations
• Dock scheduling
• Storage optimization
• Continuous improvement participation
• Safety, quality, and efficiency improvement
• Participation in investigations

Contacts
Levels 1 to 3 – Very Frequent

• Communication with colleagues
• Interaction with truck drivers

Frequent

• Communication with supervisors
• Collaboration with quality and other departments

Occasional

• Collaboration with suppliers

Physical Requirements
Levels 1 and 2 (very frequent), Level 3 (frequent/infrequent):

• Prolonged standing and movement
• Squatting, kneeling, occasional sitting
• Handling, pushing, and pulling heavy loads
• Operating electric forklifts and pallet trucks

Work Environment

• Shared environment with forklifts and pedestrians
• Working at heights
• Use of hazardous materials and PPE
• Tight or confined spaces
• Exposure to outdoor temperature conditions

Other Requirements
The incumbent may be required to perform additional duties related to the role. The position requires:

• Knowledge of quality standards
• Strong organization and priority management
• Respect and teamwork
• Flexibility and collaboration
• Ability to handle heavy workloads
• Leadership for specific tasks
• Positive attitude
• Knowledge transfer abilities
• Responsibility and accountability
• Ability to understand written English

The operator may be assigned additional related tasks if deemed necessary by the supervisor. 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 28.14/hr.