Job Description
Title -Customer Support Representative-II
Location - NYC, CT (100% Remote)
Duration- 4 Months
Schedule- Wed- Sun (40hrs/week)
Time Zone- EST
Note - Not looking for a call center background
Description
You will support hourly and daily quality management and support across our Corporate and Catering programs - a growing space.You will execute and provide feedback on standard operating procedures, master internal tools, and interact with customers, merchants, and Dashers on a regular basis. Your work will be critical to Emerging Categories operations as you work to detect fulfillment challenges before they become widespread and persistent. You will be an active contributor to helping launch new pilot initiatives, as we test and build this business.
Preferred Qualifications:
- Excellent verbal communication
- Attention to detail
- Ability to adapt to changing contexts
- Last-hour logistics or delivery customer service experience
Nice to have:
- Experience with Slack
- Bilingual in Spanish
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 23.79/hr.