Job Title: Field Service Technician II 
Location: Hendersonville TN 37228
Duration: 3 Months (Temp to hire)
Shift: 2 different shifts: 6am – 3pm and some weeks 3pm – 10pm.
Pay rate: $21/hr on W2

Notes:

• Is this position remote or in person? In person, on-site
• What will the primary day-to-day responsibilities entail for this person? See Job Description below
• What are the TOP 2 required skills that candidates must have? Break/fix for Laptops, Desktops, and Printers
• Will there be OC (on call)? No
• Will there be shift differentials? No
• How many overall years of experience should this person have? 1
• Do they need any specific certifications or education? No
• If contract to hire what is the conversion rate? N/A
• How many miles per day will the contractor be driving? None
• What radius range should candidates be located from the job location? Within commutable distance
• How soon will the candidate review and interviews start? Immediately

Job description:

As a Field Technician, you will serve as the primary onsite contact for technical and service-related issues. Responsibilities include troubleshooting, installing, and repairing laser printers, wide-format printers, plotters kiosks, POS systems, and related hardware/software. Collaboration with Level II or Lead Technicians may be required to ensure timely and accurate resolutions.

Key Responsibilities:

• Diagnose and resolve issues with printers, plotters, kiosks, and POS systems.
• Install, configure, and maintain hardware and software.
• Perform routine maintenance to optimize equipment performance.
• Deliver clear technical assistance to customers onsite and over the phone.
• Maintain accurate service records and uphold quality standards.

Qualifications:

• Strong knowledge of printers, computer hardware, and software.
• Electromechanical experience a plus.
• Proven troubleshooting and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to manage multiple priorities and work independently or in a team.
• Physical capability to lift to 50 lbs.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 21.00/hr.