Job Title: Operations Associate III
Location: Remote
Duration: 7 months
Responsibilities:

• First line of central defense to triage Partner Managers to the right places to get issues resolved or surface enablement content.
• Track data issues to ensure feedback is captured in the central trackers.
• Proactively do data quality checks in the system to understand where poor data quality is affecting reporting readouts.
• Coordinate with stakeholders to revise their inputs if they are inputting data that doesn’t comply with our central guidance.
• Resource for stakeholders as they look to drive their region’s operational metrics.

 
Must-Have Skills:

• Proven analytical skills and data interpretation skills. Proficient in SQL and data manipulation tools.
• Proven project management skills with high attention to detail and ability to execute on ambiguous problem statements.
• Effective communicator with the ability to work across a large and global org to guide colleagues to adopt best practices.
• Proactive and resourceful to identify operational gaps and drive issue resolution independently.

 
Nice-to-have Skills:

• Experience with Meta’s advertising tools and internal Sales team (e.g., involved in Sales CRM launch).

 
Years of overall experience required?:

• Minimum 5+ years of experience in launching or building out a CRM tool that’s internal to the company

 
Degrees/certifications required?: N/A
 
Minimum Qualifications:

• Minimum 5+ years of experience in launching or building out a CRM tool that’s internal to the company
• Proven analytical skills and data interpretation skills. Proficient in SQL and data manipulation tools.
• Proven project management skills with high attention to detail and ability to execute on ambiguous problem statements.
• Effective communicator with the ability to work across a large and global org to guide colleagues to adopt best practices.
• Proactive and resourceful to identify operational gaps and drive issue resolution independently.

 
Preferred Qualifications:

• Familiarity with Meta’s data foundations.
• Preferred: Experience with Meta’s advertising tools and internal Sales team (e.g., involved in Sales CRM launch).

 
Surrounding team & key projects:

• First line of central defense to triage Partner Managers to the right places to get issues resolved or surface enablement content.

 
How will performance be measured?:

• Meeting deadlines, executing tasks with accuracy, etc.

 
How many rounds of interviews?: 2 rounds
Types of Interviews: Behavioral with CWAM and technical (SQL)
Interview Duration: 30 mins for behavioral and 45 mins
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 45.00/hr.