Job Title: Human Resources Manager
Preferred Title: Employee Relations Manager
Duration: 9 Months (likely extension to 12 months; potential for FTE conversion)
Location: Holly Springs, NC
Work Schedule: Onsite 4 days/week (1 remote day/week, flexible)
Hours: Standard business hours; overtime may be required
Travel: Up to 10% overnight travel

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Position Summary

We are seeking a highly experienced Senior Employee Relations Specialist / Employee Relations Manager to manage moderately complex ER cases in a fast-paced, high-volume environment. This role requires strong expertise in investigations, labor relations, conflict resolution, and employment law compliance. The ideal candidate thrives in a collaborative, onsite setting and demonstrates resilience when handling sensitive matters.

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Key Responsibilities

Employee & Labor Relations

• Conduct confidential investigations involving harassment, discrimination, misconduct, and policy violations.

• Manage Compliance Hotline/Speak Up cases through resolution and documentation.

• Facilitate terminations, including drafting documentation and leading meetings.

• Advise and coach managers on employee relations best practices.

• Partner with Legal and HR Business Partners to mitigate risk and ensure compliance.

• Interpret company policies and collective bargaining agreements.

• Support union environments, resolve grievances, and participate in arbitrations.

• Build positive relationships with employees, union representatives, and Works Councils.

Medical Accommodations

• Manage end-to-end accommodation processes.

• Facilitate interactive discussions with HR and medical stakeholders.

• Balance employee advocacy with business needs.

• Document accommodation outcomes appropriately.

Corrective Action & Performance Management

• Guide leaders on corrective action processes and SMART objectives.

• Support development of performance improvement plans (PIPs).

• Promote high performance and engagement culture.

• Maintain accurate employee documentation.

Training & Program Development

• Partner with Learning & Development to deliver ER training.

• Support development and implementation of ER programs and initiatives.

Special Projects & Administration

• Contribute to HR/ER projects.

• Maintain case documentation for compliance and reporting.

• Manage ER cases through systems such as ServiceNow and NAVEX EthicsPoint.

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Working Environment

• High-volume case load (25–40 cases per week).

• Must triage cases based on urgency (e.g., safety threats vs. performance issues).

• Frequent face-to-face interaction at Holly Springs site.

• Fast-paced environment with potential emotional impact; resilience required.

• Structured 1-month ramp-up training and strong peer support network.

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Minimum Qualifications

• Bachelor’s degree in HR, Organizational Psychology, Business, or related field.

• 5–7 years of HR experience with strong focus on Employee Relations investigations.

• Experience in fast-paced, high-volume environments (required).

• Strong knowledge of employment laws and HR compliance.

• Experience with HRIS and case management systems.

• Excellent written and verbal communication skills.

• High discretion handling confidential matters.

• Must be local to Holly Springs, NC and able to work onsite 4 days/week.

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Preferred Qualifications

• Experience in unionized/labor relations environments.

• SHRM-CP or SHRM-SCP certification.

• Bilingual (English/Spanish) strongly preferred.

• Experience in global, matrixed organizations.

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Interview Process

• Round 1: Hiring Manager + Team Member

• Round 2: Senior Management Approver

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 50.00/hr.