Job Description
Position Title: Behavioral Health Professional 1
Work Location: Remote - Oklahoma
Assignment Duration: 9 months (Possibility to extend or convert)
Work Schedule: M-F 8-5 OT possible, but not required
Work Arrangement: Remote
Position Summary:
Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls. Uses established protocols and independent professional judgment. Documents assessment, plans, interventions and results.
Background & Context:
This role supports the Quality of Care team by reviewing behavioral health concerns to meet state requirements and reduce volume on Medical Directors.
Key Responsibilities:
• Answer incoming telephone calls and triage behavioral health need
• Document calls and actions using standard computer software application
• Provide resource and education to non-licensed behavioral health staff
• Schedule and make follow up calls to provide care facilitation
• Promote recovery concepts and inspire hope
• Work with other internal and external agency personnel to meet callers' needs
• Provide professional assessments, interventions within scope of relevant licensure
• Provide information and behavioral health education to callers
• Performs other duties as assigned
• Complies with all policies and standards
Qualification & Experience:
• Bachelor’s degree or equivalent experience. Master's degree preferred.
• 1+ years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.
• Strong computer skills required, including experience with Microsoft Office and/or data entry systems.
• Must possess and demonstrate strong abilities in data entry, typing, call documentation.
• Experience in telephonic counseling and/or managed care setting preferred.
• Must have one of the following: Licensed Professional Counselor; Licensed Clinical Social Worker; Licensed Marriage and Family Therapist; Licensed Psychologist; Licensed Independent Substance Abuse Counselor, Licensed Associate Counselor; Licensed Associate Substance Abuse Counselor; Licensed Masters Social Worker
| Education/Certification | Required: Masters Level Behavioral Health Clinician | Preferred: | ||
| Licensure | Required: LPC or LCSW | Preferred: | ||
| Years of experience required: 2+ years of behavioral health experience . For this position we must have someone who has a Masters Degree. This will not be a phone triage position - this position will be reviewing behavioral health medical records and providing education and training to providers on proper chart documentation. This position will be reviewing medical records to see if any quality of care concerns needs to be addressed with the provider. Disqualifiers: No Masters degree and no license Additional qualities to look for: Attention to detail, computer skills, comfortable educating other providers | ||||
| 1 | Behavioral health clinical knowledge | ||
| 2 | Behavioral Health Documentation knowledge | |||
| 3 | People skills | |||
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 25.00/hr.