Job Title: Knowledge Management Sr Manager
Location: Remote (must support Pacific Time stakeholders)
Duration: 12 Months (Possibility of extension depending upon business requirements and performance)

Top 3 Must Have Skill Sets:             

• 5+ years hands-on experience with digital platforms and AI within a knowledge management context, including experience with SharePoint, content platforms, search, etc.
• Strong stakeholder engagement, communication, product management, and human centered design skills
• Ideally experience within a pharma R&D context
• Curious, adaptable, collaborative, self-motivated, organized, and eager to learn
• Comfortable working in a fast-paced, ambiguous environment

 
Jo Description:

• The ideal candidate is a senior-level Digital Product Manager with strong knowledge management experience, capable of owning and evolving enterprise knowledge platforms within a regulated R&D environment.
• This individual will act as the product owner for SharePoint-based knowledge repositories supporting clinical trial transformation initiatives, balancing strategic product vision with hands-on execution.
• The role requires someone who can independently drive product roadmaps, gather and translate business requirements, partner effectively with technology teams, and apply human-centered design principles.
• Experience with content management systems, metadata, workflows, and stakeholder engagement is essential.
• Pharma, R&D, or clinical trial experience is strongly preferred but may be learned by candidates who are otherwise strong in digital product management and knowledge management.
• This is not a project manager role; candidates must demonstrate direct product ownership and delivery experience.

 
The Role:

• As a KM Digital Product Manager, you’ll support the strategy, development, and optimization of digital products that help R&D teams connect to knowledge.
• This role owns day-to-day product execution and partners closely with SMEs, technology teams, and business stakeholders to turn business needs into intuitive, scalable knowledge solutions.

 
Role Overview:

• This role functions as a Digital Product Manager within a Knowledge Management function.

 
Key initiative:

• Owning and evolving a Knowledge Hub/central repository (SharePoint-based) supporting the ACT FAST clinical trial transformation program.

 
Core responsibilities:

• Act as Product Owner for knowledge platforms and repositories
• Own product vision, roadmap, and backlog
• Translate business needs into functional requirements
• Work closely with technology teams to:
• Gather requirements
• Guide development
• Validate enhancements
• Support testing and deployment
• Balance strategic thinking with hands-on execution

 
Wear multiple hats:

• Product Manager
• Business Analyst
• Knowledge Management lead

 
Key Skills:

• Candidates ideally bring strength in at least 2 of the 3 areas below:
• Digital Product Management (Non-negotiable)
• Product ownership
• Backlog prioritization
• Stakeholder engagement
• Human-centered design mindset
• Ability to bridge business + technology

Knowledge Management

• Content management systems
• Document repositories
• Metadata, taxonomy, workflows
• SharePoint experience strongly preferred

Pharma/R&D/Clinical Trial Experience

• Understanding of clinical trials and R&D workflows is helpful
• Can be learned if the candidate is strong in product + KM

 
Non-Negotiables:

• Hands-on digital product management experience
• Ability to operate independently with minimal oversight
• Strong strategic thinking + execution
• Comfortable owning ambiguity
• Strong stakeholder communication (business + tech)
• Can translate complex ideas into business value

 
Soft Skills & Working Style:

• Strong stakeholder engagement and influence
• Able to explain why a product matters
• Confident working between:
• Business users
• Technology teams
• Does not need to code, but must speak fluently with technical teams

 
Education & Experience:

• Bachelor’s degree required
• ~8+ years exp (or 6 with Master’s)

 
Responsibilities include:

• Product strategy and roadmap: vision, requirements, priorities, ongoing health and evolution
• User and stakeholder engagement: user experience research that translates into actionable product features and UI design
• Feature definition and delivery: user stories, collaboration with technology teams to deliver, testing, etc.
• Content and knowledge architecture: define content management lifecycles, information architecture (taxonomies and metadata), governance
• AI integration: partner to pilot and operationalize AI features into KM products and workflows
• Change management and metrics: rollout, training, communication, stakeholder onboarding. Track KPIs and gather feedback for continuous improvement.
• All of the above will apply to various KM platforms, such as: knowledge repositories (e.g. SharePoint), knowledge discovery systems, knowledge graphs, delivery mechanisms, etc.

 
Who you are:

• 5+ years hands-on experience with digital platforms and AI within a knowledge management context, including experience with SharePoint, content platforms, search, etc.
• Strong stakeholder engagement, communication, product management, and human centered design skills
• Ideally experience within a pharma R&D context
• Curious, adaptable, collaborative, self-motivated, organized, and eager to learn
• Comfortable working in a fast-paced, ambiguous environment

 
Red Flags:      

• Not looking for a generic project manager.
• This is for a digital product (not project) manager in the Knowledge Management field.

 
Not a Fit If:

• Pure Project Manager
• Status-only PMO profile
• Business-process-only candidate with no product ownership
• Highly technical developer with no product mindset

 
Interview Process: 

• Planning to do 1, maybe 2 virtual interviews.
• Available to start interviewing immediately.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 75.00/hr.