Job Title: Investigator - AML
Location: Fully Remote, EST hours
Duration: 10 months Assignment
Shift/Hours: 40hours/week, Mon to Fri, 8am to 5pm
OT: Potentially – based on need
 
Summary

• The US Investigator AML I – CTR conducts adjudications and/or analysis, risk assessments and investigations of general CTR and DOEP cases.
• Provides analysis and/or data/evidence gathering support for CTR/DOEP investigations.

Job Description:
Depth & Scope:

• Investigates CTR and DOEP cases.
• Strong knowledge of Bank products, systems, policies and procedures.
• Strong knowledge of criminal investigative techniques, AML/ATF/ABAC red flags, and related regulations and laws.
• Integrates the broader organizational context into advice and solutions within own area. Understands the industry, competition and the factors that differentiate the organization.
• Requires sound conceptual knowledge in related functions.
• Typically, no supervisory accountability but may provide informal guidance to others.
• May work on small projects and/or support workstreams of a bigger project.
• Investigates and analyses potential solutions; ensures processes and functional programs are implemented.
• Executes on work with some complexity, requiring short to medium-term focus (weekly-monthly).
• Delivers on assigned initiatives/projects/programs with some direction from management.

Customer Accountabilities:

• Leads a variety of CTR/DOEP investigations.
• Applies sound methodologies to collect, preserve, and analyze evidence while staying current on global emerging risks and technology threats.
• Assesses and prioritizes work.
• Conducts CTR/DOEP investigations in a professional and timely manner.
• Identifies and communicates procedural weaknesses to management.
• Identifies industry and typologies risk and trends for respective program areas and shares knowledge with appropriate stakeholders.
• Conducts thorough analysis, risk assessment and investigation of referred/assigned cases.
• Conducts research and applies new methodologies for analysing digital evidence to reduce the risk of exposure to client Bank.
• Uses sound methodologies to collect, preserve, and analyze digital evidence.
• Maintains a good understanding and awareness of emerging AML and Sanctions/ABAC trends, cyber technologies, and new criminal techniques.
• Applies strong knowledge of bank procedures, products, and systems to assist investigators in analysing situations, gathering information, and required documentation and case preparation.
• Conducts sound investigations and provides AML and Sanctions/ABAC support and recommendations.

Shareholder Accountabilities:

• Evaluates the effectiveness of processes/services and recommends/champions possible enhancements.
• Establishes escalation processes within the CTR unit and a feedback mechanism to relevant stakeholders.
• Ensures a high level of service by setting clear service standards and measuring effectiveness.
• Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s).
• Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate.
• Protect the interests of the organization – identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues.
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts.
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite.

Employee/Team Accountabilities:

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest.
• Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit.
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques.
• Participates in personal performance management and development activities, including cross training within own team.
• Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
• Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate.
• Contributes to a fair, positive and equitable environment that supports a diverse workforce.
• Acts as a brand champion for your business area/function and the bank, both internally and/or externally.
• Employee needs a dedicated private workspace as they are dealing with confidential information

Must-Have Hard Skills:

• Strong knowledge of bank products, systems, policies and procedures.
• Data analysis experience.
• Familiarity with AML red flags, ability to identify unusual activity etc.

Soft Skills:

• Strong communication skills (written and verbal).
• Strong ability to work independently and manage your workload without direct oversight.
• Strong attention to detail.

Nice-To-Have:

• Call centre experience
• Banking/teller experience

 Additional Details and Requirements:

• Scope of Project: supporting current platform/system as the new one is being changed over.
• Team Size/Culture: 40 people, mostly independent work + team meetings.
• Training Period: Client onboarding, once they hit 85% error free work they are done training.
• Fully remote, opportunity to network and grow within the FCRM department.
• Back-office vs Telephone work: 100% back office.
• Years of Overall Experience: 0-2+ years of experience.
• How will performance be measured: Daily benchmarks for productivity, end of month department quality control, staying within regulatory deadlines.
• Preferred/Ideal Candidate Background: Understanding of banking (business and personal), call center or bank/branch teller experience, understanding how transactions and accounting work, AML experience.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 19.00/hr.