IT Resource Manager Consultant
Boston, MA, USA 02118 (Hybrid role)
6 Months
Mostly Remote
 
Position Summary
The IT Resource Manager is responsible for the strategic allocation of human capital across the IT organization. You will manage the supply versus demand of labor, ensuring that technical staff are assigned to the highest-priority initiatives.
 
Key Responsibilities

• Prioritization Frameworks
  Partner with the PMO to lead the intake process, helping IT score requests based on factors including patient safety, regulatory compliance, and ROI.
• Pipeline Management
  Maintain the Demand Forecast—the database of upcoming projects, maintenance requirements, and other IT resourcing needs.
• Resource Modeling
  Work with IT leads to determine the labor and capital required to fulfill incoming requests.
• Resource Allocation
  Partner with IT managers to assign IT staff to projects and strategic initiatives based on their skills, availability, and project priority.
• Capacity vs. Capability Analysis
  Develop models to determine not just if we have enough people, but the resources with the right skills (e.g., Epic-certified analysts or HL7 integration specialists).
• Utilization Tracking
  Monitor burn rates to ensure staff are not over-allocated, which can lead to errors in critical hospital systems and employee turnover.
• Skill Gap Mapping
  Work with HR and IT leadership to identify necessary training for the team to support emerging technologies.

 
Qualifications & Experience

• Experience:
  5+ years in IT Resource Management, Workforce Planning, or Project Management Office (PMO).
• Healthcare Context:
  Understanding of the on-call nature of hospital IT and the specialized skill sets required for clinical application support.
• Tooling:
  Expertise in Project Portfolio Management (PPM) software (e.g., ServiceNow, Workfront, or Smartsheet) for tracking labor hours and allocations.
• Data Fluency:
  Ability to visualize which teams are over-leveraged and which have bench time.

 
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 70.00/hr.