Title: Business Systems Analyst II
Location: Columbia, SC (3 days a week onsite)
Duration: 11 months

**Credit check is required for this role**

Job Description:
Looking for individuals who are people orientated, change management, business orientated (someone who enjoys collaborating with others). Experience or demonstrated process improvement work initiatives.

Duties:

• Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities. 
• 30% Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems. 
• 25% Guide both technical and customer departments in the development of the systems that support the business solution. 
• 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them. 
• 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities. 
• 10% Provide input on the business direction for system changes. 
• 10% Validate the business need for solutions to business problems and process improvements. 
• 5% Assist in the development and documentation of training materials. Mentor or train less experienced staff.

Day to Day:

• Defines customer needs in technical and business contexts.
• Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
• Provide guidance with planning and prioritization of business support-related activities.

Required Skills and Abilities: 

• Demonstrated understanding of concepts of the supported business unit. 
• Basic knowledge of standard industry practices. Demonstrated knowledge of procedures for the business unit. 
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. 
• Strong teamwork and interpersonal skills. 
• Understands how IT affects an organization and is able to link it to business processes. 
• Excellent analytical skills. Good conceptual skills. 
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents. 

Required Software and Other Tools: Microsoft Office. 

Preferred Skills and Abilities: 

• Conceptual understanding of project management techniques. 
• Able to influence and negotiate solutions to business problems. 

Preferred Software and Other Tools: Visio, MS Project or similar software, data mining using DB2, SQL, and/or other tools. 

Team Name: Financial Planning and Analysis

Work Environment:

• Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
• Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
• Looking for individuals who are people orientated, change management, business orientated (someone who enjoys collaborating with others).
• Experience or demonstrated process improvement work initiatives.

Required Education:
Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in Computer Science, Business Administration or other job related degree. 

Required Work Experience: 4 years of IT business analysis experience. 

Preferred Education:
Bachelor's degree-in Computer Science, Business Administration, or other job related field or 4 years of job related experience with government business and/or BCBS companies. Preferred Licenses and

License and Certificates:
Certified Business Analysis Professional (CBAP), HIPAA, LOMA.  

Department: I/S Planning and Analysis

Required Software and Other Tools: Microsoft Office

Nice To Have: 

• Proficiency Microsoft 365 Products.
• MS Azure, MS Power Platform (Power Query, Power BI, etc.) is a plus.
• Exceptional Communication Skills: Ability to clearly articulate tasks and coordinate processes involving large groups to ensure seamless operations.
• Strong Business Acumen: Strong understanding of the broader business context, with the ability to look beyond data and see the bigger picture.
• Outstanding Customer Service: Demonstrated ability to engage with customers daily, deliver outstanding service, and collaborate effectively with diverse teams.

  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 35.00/hr.