Business Analyst
Spectraforce
Auburn Hills, Michigan
Remote
2 hours ago
Job Description
Title: Business Analyst
Location: Auburn Hills, MI (Remote)
Duration: 12 Months
Description:
The role is responsible to design and execute new agile project scope from various points of view (customer, dealer, corporate, brand stakeholders), as well as be accountable for a successful partner relationship with Client and Other brand after sales teams.
Role responsibilities:
Be Agile
• Works with Project Management practices and associated skills including writing epics and user stories
• Adapts to constant change and understands how to be agile
• Documents user stories & requirements for the program
• Develop and execute test cases part of UAT
• Identifies, defines, and breaks down complex requirements into achievable user stories
• Collaborating with IT project management to simplify and clarify user stories that produce achievable work items
• Create presentations, product documentation, and other materials, as part of acting as an information expert for your products
Be Visionary
• Develops and maintains a vision for product features and communicates that vision across various stakeholders
• Develops and optimize industry leading business processes
• Introduces the leading-edge features to the product
• Finds opportunities to improve dealership service flow, CSI, retention and parts sales through the adaptation of new and or emerging technologies, Carlisle Research and Industry trends
• Responsible for quantifying the ROI for these new technologies and developing business cases for budget consideration
• Assess value, develop use cases, and prioritize user stories, epics and themes. Focuses on maximum value and alignment with program strategy.
Be Collaborative
• Understands brand impact and makes scope decisions to maximize the return on investment
• Negotiate requirements with the larger body of stakeholders
• Negotiates scope disputes to bring consensus among stakeholders.
• Defines clear acceptance criteria for each program feature
• Understands complex technical concepts and presents them in simple terms to non- technical team members
• Understands end-to-end processes. Manages requirements dependencies.
Years of experience: 5 Years
Required Education: Bachelor Degree in Business Management, Computer Science, Automotive Management, or related discipline, or equivalent work experience is required
Desired: Master’s degree or equivalent is desirable
Skills:
- Excellent cross-functional communication
- Superb presentation
- Ability to organize data for presentations at the executive level
- Quality driven and reliable – high attention to detail
- Strong analytical and problem-solving skills
- Effective operational organization, time management & planning
- Program & Project execution. Efficient and effective solution delivery
- Adaptive planning & flexibility - ability to respond to change, report progress, and stick to a plan
- Skilled in the use of software, business intelligence and analytics
- Strong computer skills, Excel, Word, Power Point
Specialized skills, knowledge or certifications unique to this role:
Required:
- Previous working experience with Agile Methodologies
- Hands on experience authoring and refining user stories, grooming product backlogs, and prioritizing conflicting requirements.
- Strong Dealership Service process knowledge
Desired:
- German language knowledge
- Client service information experience
- UX design experience
- Experience with Client service applications and systems
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 45.00/hr.
Location: Auburn Hills, MI (Remote)
Duration: 12 Months
Description:
The role is responsible to design and execute new agile project scope from various points of view (customer, dealer, corporate, brand stakeholders), as well as be accountable for a successful partner relationship with Client and Other brand after sales teams.
Role responsibilities:
Be Agile
• Works with Project Management practices and associated skills including writing epics and user stories
• Adapts to constant change and understands how to be agile
• Documents user stories & requirements for the program
• Develop and execute test cases part of UAT
• Identifies, defines, and breaks down complex requirements into achievable user stories
• Collaborating with IT project management to simplify and clarify user stories that produce achievable work items
• Create presentations, product documentation, and other materials, as part of acting as an information expert for your products
Be Visionary
• Develops and maintains a vision for product features and communicates that vision across various stakeholders
• Develops and optimize industry leading business processes
• Introduces the leading-edge features to the product
• Finds opportunities to improve dealership service flow, CSI, retention and parts sales through the adaptation of new and or emerging technologies, Carlisle Research and Industry trends
• Responsible for quantifying the ROI for these new technologies and developing business cases for budget consideration
• Assess value, develop use cases, and prioritize user stories, epics and themes. Focuses on maximum value and alignment with program strategy.
Be Collaborative
• Understands brand impact and makes scope decisions to maximize the return on investment
• Negotiate requirements with the larger body of stakeholders
• Negotiates scope disputes to bring consensus among stakeholders.
• Defines clear acceptance criteria for each program feature
• Understands complex technical concepts and presents them in simple terms to non- technical team members
• Understands end-to-end processes. Manages requirements dependencies.
Years of experience: 5 Years
Required Education: Bachelor Degree in Business Management, Computer Science, Automotive Management, or related discipline, or equivalent work experience is required
Desired: Master’s degree or equivalent is desirable
Skills:
- Excellent cross-functional communication
- Superb presentation
- Ability to organize data for presentations at the executive level
- Quality driven and reliable – high attention to detail
- Strong analytical and problem-solving skills
- Effective operational organization, time management & planning
- Program & Project execution. Efficient and effective solution delivery
- Adaptive planning & flexibility - ability to respond to change, report progress, and stick to a plan
- Skilled in the use of software, business intelligence and analytics
- Strong computer skills, Excel, Word, Power Point
Specialized skills, knowledge or certifications unique to this role:
Required:
- Previous working experience with Agile Methodologies
- Hands on experience authoring and refining user stories, grooming product backlogs, and prioritizing conflicting requirements.
- Strong Dealership Service process knowledge
Desired:
- German language knowledge
- Client service information experience
- UX design experience
- Experience with Client service applications and systems
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 45.00/hr.