Project Coordinator/Specialist-II / Regional Grocery Onboarding Specialist
Spectraforce
Verdi, California
Remote
2 hours ago
Job Description
Job Title: Regional Grocery Onboarding Specialist
Duration: 11 months
Location: Remote - Time zone flexible
Hours: Full-time - 40 hours per week Schedule: 9:00 - 5:00 PM (Manager can be flexible for the right candidate)
Description:
Regional Grocery Onboarding Specialist will be responsible for onboarding new regional grocery merchants with Local Express integration.
This person will be merchant facing and will be responsible for executing all steps in our end to end launch tracker & ensuring success for the first 30 days of merchant activation on the platform.
This person will also be responsible on maintaining our relationship with Local Express who is in charge of the Merchants integration.
There will be weekly calls with the Local Express representatives to go through all of the outstanding tasks and any blockers that Client or Local Express might have.
In addition, there is a weekly call to go through Mx in the LE pipeline.
Requirements:
1-2 years experience in project manager or customer success manager with client-facing experience
- Highly organized with the proven ability to manage multiple projects at once in a fast-paced environment
- Experience in salesforce is a plus (think end-to-end ownership of onboarding, project management and account management
- so able to track lots of moving parts simultaneously and be external facing)
Responsibilities:
- Smooth onboarding process
- Communication with LE/Mx to ensure the process is moving along as expected
- Communication with Catalog team to ensure no issues with what LE sends us
Qualities:
- Great Communication
- Efficiency
- Likes fast pace environment
- Organized
- In Control
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 47.59/hr.
Duration: 11 months
Location: Remote - Time zone flexible
Hours: Full-time - 40 hours per week Schedule: 9:00 - 5:00 PM (Manager can be flexible for the right candidate)
Description:
Regional Grocery Onboarding Specialist will be responsible for onboarding new regional grocery merchants with Local Express integration.
This person will be merchant facing and will be responsible for executing all steps in our end to end launch tracker & ensuring success for the first 30 days of merchant activation on the platform.
This person will also be responsible on maintaining our relationship with Local Express who is in charge of the Merchants integration.
There will be weekly calls with the Local Express representatives to go through all of the outstanding tasks and any blockers that Client or Local Express might have.
In addition, there is a weekly call to go through Mx in the LE pipeline.
Requirements:
1-2 years experience in project manager or customer success manager with client-facing experience
- Highly organized with the proven ability to manage multiple projects at once in a fast-paced environment
- Experience in salesforce is a plus (think end-to-end ownership of onboarding, project management and account management
- so able to track lots of moving parts simultaneously and be external facing)
Responsibilities:
- Smooth onboarding process
- Communication with LE/Mx to ensure the process is moving along as expected
- Communication with Catalog team to ensure no issues with what LE sends us
Qualities:
- Great Communication
- Efficiency
- Likes fast pace environment
- Organized
- In Control
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 47.59/hr.