Job Title: UI\/UX Design Consultant
Location: Remote
Duration: 06 Months
 
Must-Have Skills

• 3–4 years advanced Figma experience (components, variants, design systems at scale)
• 5–8 years digital web design experience translating UX strategy into component-based UI
• 2–3 years design experience in CMS-driven environments (content models, templates, authoring constraints)
• 7+ years UX/product design experience with a user-centric approach
• 2+ years contributing to design systems, including component creation and governance
• Hands-on experience designing chatbot or conversational AI experiences, including conversation flows, intent/IA mapping, and response structure

Deal Breakers

• No familiarity with design systems or tokenized workflows
• Limited collaboration or delivery experience within constrained platforms or enterprise environments

You’ll collaborate closely with product managers, engineering partners, compliance and legal SMEs, research, and operations to design experiences that improve confidence, efficiency, and adoption while supporting compliance and risk considerations.
Key Responsibilities

• Lead UX/UI design for AI Suitability Assist, including chatbot UI patterns, conversation flows, and response structure
• Own information architecture and conversation mapping for the chatbot (intents, topics, follow-ups, fallback states, escalation paths)
•  Design end-to-end flows for the Suitability Pre-Sales Sandbox / pre-screen tool
• Translate complex suitability and regulatory content into clear, plain-language, actionable user experience
•  Design and iterate on feedback mechanisms (e.g., response ratings, diagnostic feedback, surveys) to support continuous improvement
• Collaborate with product, engineering, compliance, and SMEs to ensure solutions are usable, feasible, and compliant
• Apply component-driven design using design system and contribute new patterns as needed
• Test, iterate, and refine designs based on pilot feedback, usability findings, and performance data
• Support UAT, pilot enhancements, and creation of design documentation for development handoff

Design Qualifications

• Strong interaction design and problem-solving skills, especially for complex or regulated workflows
• Experience creating customer journey maps, user flows, IA models, conversation maps, and wireframes
• Proficiency in high-fidelity UI design with attention to accessibility and clarity
• Understanding of UX principles for responsive web and enterprise tools
• Ability to collaborate with research and apply insights from qualitative and quantitative feedback

Technical Expertise

• Mastery of Figma and FigJam; familiarity with Adobe Creative Suite
• Experience designing within platform constraints (CMS, low-code, or enterprise systems)
• Experience preparing detailed design specs and interaction notes for engineering handoff
• Basic familiarity with HTML, CSS, and front-end development concepts
• Working knowledge of Agile product development methodologies (Jira)

 
Team & Culture

• Collaborative environment working with designers, product managers, engineers, compliance/legal partners, researchers, and vendors
• Values clarity, usability, accessibility, and system thinking in complex ecosystems
• Comfort working in pilot / test-and-learn environments with evolving requirements
• Motivated by improving both user confidence and operational efficiency
• Understands how small UX decisions impact trust, adoption, and compliance outcomes

 
  
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 55.00/hr.