Location: Caguas, PR
Pay Rate: $12.00 / Hourly

Duties:

• Under the Supervision of the Supervisor & Quality Manager, Associate Customer Service is responsible for support of customers through one or more of the following:
  • Aaccurate and timely patient device registrations.
  • Provides customers with proper information and assistance necessary in order to maintain good customer relations.
  • Create and Maintain registrations records in the database.
  • Other duties  that support the device tracking department as needed.

Requirements:

• Bachelors (preferred), Technical Degree or other specialized training/equivalent related experience or Associate Degree in a business administration related curriculum, plus experience in the customer service, manufacturing industries.
• Demonstrated competence in Data Entry and Customer Service.
• Excellent (fluent) English and Spanish communication Conversational and Writing.
• Available to work Mon to Friday and Overtime as needed.

Skills:

• Works well under pressure.
• Excellent communication and interpersonal skills.
• SAP data entry is a plus.
• Computer knowledge (Word, PDF, Power Point, Outlook).
• Good answering Calls and providing information to the callers.
• Team player, focus on productivity.
• Demonstrate knowledge of the practices and procedures of the function, company products, policies and programs. 
• Great Organizational skills and  attentiveness to details.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 12.00/hr.