Title: Workplace Coordinator
Duration: 11+ Months
Location: Toronto, Canada (Onsite)
Work Schedule: 8:30 AM – 5:00 PM (Eastern), 40 hours/week
 
Role Overview:
The client is seeking a creative and proactive Workplace Coordinator with strong experience in onsite event planning and hospitality-style workplace support. This role will focus on end-to-end event coordination, onsite engagement, and operational support across global workplace initiatives.
 
Key Responsibilities:

• Customer Service –
  • Provide the best customer experience for employees, visitors, board members, candidates, and everyone in between.
  • Manage Service Now tickets within our Workplace SLA (service level agreement) with a focus on customer delivery Building Management Liaison.
  • Work with building management by submitting tickets on behalf of our organization.
  • Additionally, you will need to work with building management on vendor access and documentation required to perform work onsite.
• Continuous Improvement –
  • Engage in operational protocols and processes to initiate continuous improvement and efficiencies in our operational pipeline.
• Communication Ready –
  • Provide timely communications to employees regarding all that impacts them from building related issues to events to holiday schedules, etc.
  • We are looking for an articulate candidate who can converse with business leaders and can equally write a professional email on a moment’s notice.
• Event Management Support –
  • Work closely with our Workplace Manager and leads to ensure that internal events are set-up and the space returned as originally designed.
  • Examples: All Hands, Tech Talks, Board meetings, Employee Resource Group events, etc.
• Team Player –
  • Be prepared to support all functions of the workplace operations team; support for one another over various programs, initiatives, projects, coverage, and day to day assistance.
  • Be a strong representative of client’s Workplace brand and support our partner teams.
• Financial Partner –
  • Support procurement processes to ensure adherence to workplace budget(s) and oversight of vendor invoices are submitted appropriately and timely for correct payment terms.

Must-Have Skills / Core Competencies:

• 1-3 years’ experience supporting a workplace, facilities, or office management team.
• Completed High School Diploma.
• Excellent written and oral communications skills required.
• Strong problem solving and decision-making skills.
• Ability to multi-task and prioritize under pressure in a dynamic environment.
• Must be methodical, analytical, and well-organized.
• Must be able to work both with and without direct supervision.
• Must be able to handle stress and customer support issues.
• Excellent time management skills and ability to deliver on both long-term project and daily tasks.
• Must understand the Workplace environment and thus the requirement to be flexible to changing schedules – occasional early mornings, late nights and weekends are required.
• Ability to lift at least 25 lbs. and maneuver more.

Preferred Background:

• Prior experience as a Workplace Coordinator or Event Coordinator.
• Experience in the tech industry preferred (high-volume onsite events).
• Strong exposure to:
  • Office events
  • Hospitality
  • Employees experience initiatives

Nice-to-Have / Plus Skills:

• Familiarity with office culture events (e.g., Lunar New Year celebrations).
• Strong communication and stakeholder coordination skills.

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 22.75/hr.