Job Title: Technical Solutions Consultant V (Workday Learning)
Duration: 04+ Months
Location: Remote
Summary:

• As a Technical Solutions Consultant, you will serve as the primary liaison between our internal business stakeholders and engineering teams. This position requires deep expertise in the Workday Learning module to effectively resolve complex technical issues. Technical Solutions Consultants are inherently inquisitive, adept at navigating ambiguous situations, and proficient in developing innovative solutions to meet client requirements.

Must-Have Skills:
Deep Expertise in Workday Learning Module

• Proven experience configuring, implementing, and troubleshooting the Workday Learning module.
• Ability to act as a Subject Matter Expert for all Learning-related data within Workday.

Technical Problem-Solving & Solution Development

• Strong analytical skills to resolve complex technical issues and develop innovative solutions for client requirements.
• Proficiency in creating technical specifications and designing business processes.

Integration & Data Management Skills

• Experience with data mapping, data loads (including learning metadata, course content, SCORM files), and configuring integrations between Workday Learning and third-party systems.

Nice-to-Have Skills:
Security Architecture & Configuration

• Ability to design and implement security configurations for various user roles (learners, instructors, admins, support teams) within Workday Learning.

Professional Communication & Stakeholder Management

• Strong communication skills for maintaining relationships with client subject matter experts and facilitating consensus on business processes and design.

Experience Navigating Ambiguity & Driving Consensus

• Comfort with ambiguous situations and ability to establish consensus among stakeholders, ensuring adherence to best practices.

Degrees/Certifications Required:

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field is typically required.

Minimum Years of Experience:

• 10+

Responsibilities:

• Configure business processes within the Workday Learning module.
• Execute the Workday Learning setup within the tenant environment.
• Offer technical assistance to clients throughout the testing phase, ensuring that all Workday Learning functionalities align with their specifications and expectations.
• Develop comprehensive technical specifications for Workday Learning configurations.
• Maintain consistent and professional communication with client subject matter experts to facilitate successful implementation and optimization of Workday Learning.
• Establish consensus on business processes and design, guaranteeing adherence to Workday Learning best practices.
• Conduct data mapping and execute data loads for learning metadata, course content, and SCORM files.
• Design, architect, and implement security configurations for learners, instructors, administrators, and support teams within the Learning module.
• Act as the Subject Matter Expert for all Learning-related data within the Workday platform.
• Configure integrations connecting Workday Learning with various third-party systems.

Day-to-Day Responsibilities:

• Configure and set up Workday Learning business processes and environment.
• Provide technical support during client testing and implementation.
• Develop technical specifications and documentation.
• Map and load learning data/content (including SCORM files).
• Design and implement security for users in the Learning module.
• Integrate Workday Learning with third-party systems.  
• Communicate with stakeholders to ensure requirements are met.

About the Team:

• Cross-functional group bridging business stakeholders and engineering.
• Focused on Workday Learning implementations and optimizations.
• Collaborative, client-facing, and solution-oriented environment.
• Works closely with HR, IT, and business process owners.

How will progress be evaluated, what does success look like for this assignment:

• Workday Learning is implemented smoothly and meets client requirements.
• Technical issues are resolved quickly and effectively.
• Stakeholders are satisfied with communication and support.
• Integrations and data loads are accurate and reliable.
• Security and best practices are consistently maintained.

What challenges should the ideal candidate expect in this role, and how can they help address them:

• Navigating ambiguous requirements and complex technical issues.
• Balancing multiple stakeholder needs and priorities.
• Ensuring seamless integration and data accuracy across systems.
• Staying current with Workday Learning best practices and updates.

What makes this role attractive to top talent, and what unique value does it offer to the ideal candidate:

• Opportunity to become a Workday Learning Subject Matter Expert.
• High-impact role with visibility across business and engineering teams.
• Chance to solve complex problems and drive innovation.
• Exposure to cutting-edge HR technology and integration projects.
• Professional growth through cross-team collaboration and technical leadership.

Screening Process:

• 1-2 rounds

 
 
At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position’s starting pay is: $ 75.00/hr.